Amazon Web Services Inc. unveiled a new artificial intelligence tool today to act as a virtual teammate for enterprise users providing digital agents to automate tasks, visualize data and take actions across apps.

The tool, Amazon Quick Suite, collaborates with users to get work done by connecting with enterprise information sources to provide answers, take action and automate work through an intuitive web-based interface and integrations with Microsoft Corp.’s Office 365, Slack and other digital work spaces.

“Working with an AI agent is now as simple as chatting with a teammate,” said Swami Sivasubramanian, vice president of AWS agentic AI. “Make a request, ask a question, or automate a task. Quick works with you to help you go from insight directly to action.”

Charlie Cartwright, product director for Quick Suite, said in a press briefing that it’s basically a combination of its AI-powered business intelligence tool Amazon QuickSight and its Amazon Q generative AI assistant, both of which will continue, along with other technologies. “As a user, you have this comprehensive view of your data,” he said. “Quick Suite can unify all that data.”

Quick Suite includes more than 50 built-in connectors to provide a complete view of company data and productivity tools, including Adobe Analytics, SharePoint, Snowflake and Google Drive. With integrations such as OpenAPI and Model Context Protocol customers can link in custom resources from even more services including Atlassian, Asana, Box and Canva among more than 1,000 apps.

Users can organize these data sources into Spaces, a sandbox that integrates information and applications so the platform can index and understand company and personal context. Using this broad connectivity, users and teams can build custom AI agents capable of focusing on specific aspects of their work, conducting research and taking action.

The platform offers powerful capabilities that leverage this unified view across apps and data. With Quick Suite, business users can request analytical insights using AI agents to pull in data from multiple business apps and build dashboards that combine business intelligence and research. Going beyond analytics and visualization, Quick Research provides an agent that can dive deep into data, web resources and company knowledge to deliver comprehensive reports on any topic.

Amazon said it tested its research capability on the DeepResearch Bench, a broad benchmark for evaluating research agents, where it received high marks for providing highly accurate and reliable research.

Routine and complex tasks can also be managed through Quick Flows and Quick Automate. Flows allow users to create digital workflows using simple prompts to handle repetitive work, reducing human error and freeing teams from busywork. Automate can coordinate complex business processes, even those spanning hundreds of steps and multiple departments.

Quick has extensions for popular browsers like Google Chrome and Mozilla Firefox, and plug-ins for Microsoft Outlook, Teams, Word and Slack. This allows users to gain access to Quick where they work, in the apps they use during the workday and stay in the “flow” of their work.

“We’ve been testing Quick with employees across Amazon and key customers to ensure it’s up to the demands of today’s workplace, and the results speak for themselves,” Sivasubramanian said.

He added that Amazon employees have used Quick to automate tasks that once took days, transforming them into minutes, including developing critical reports and building fleets of personalized agents. Marketing automation company Propulse Lab used Quick to streamline its customer service operations, reducing average ticket-handling time by 80%. With this performance scaled across its business, the company estimates it will save 24,000 hours annually.

Cartwright said Quick Suite, which is now generally available, has tens of thousands of internal beta users and hundreds of outside beta test customers. 

With reporting from Robert Hof

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