TheSocialWeb.TV: How Comcast Uses Twitter
John McCrea and Joseph Smarr welcome special guest, Frank Eliason, a.k.a. @comcastcares, in an episode shot at the NewTeeVee Live Conference. Frank talks about how Comcast is using Twitter to mitigate and address customer concerns on the real time web.
[Editor’s Note: This Techcrunch piece puts Frank’s comments into a broader context. In the interests of disclosure, it should be noted that John McCrea, founder of Plaxo, is an employee of Comcast, as Plaxo was acquired in May of 2008. You can learn more about that in my interview of John over on Mashable. –mrh]
A message from John Furrier, co-founder of SiliconANGLE:
Support our open free content by sharing and engaging with our content and community.
Join theCUBE Alumni Trust Network
Where Technology Leaders Connect, Share Intelligence & Create Opportunities
11.4k+
CUBE Alumni Network
C-level and Technical
Domain Experts
15M+
theCUBE
Viewers
Connect with 11,413+ industry leaders from our network of tech and business leaders forming a unique trusted network effect.
SiliconANGLE Media is a recognized leader in digital media innovation serving innovative audiences and brands, bringing together cutting-edge technology, influential content, strategic insights and real-time audience engagement. As the parent company of SiliconANGLE, theCUBE Network, theCUBE Research, CUBE365, theCUBE AI and theCUBE SuperStudios — such as those established in Silicon Valley and the New York Stock Exchange (NYSE) — SiliconANGLE Media operates at the intersection of media, technology, and AI. .
Founded by tech visionaries John Furrier and Dave Vellante, SiliconANGLE Media has built a powerful ecosystem of industry-leading digital media brands, with a reach of 15+ million elite tech professionals. The company’s new, proprietary theCUBE AI Video cloud is breaking ground in audience interaction, leveraging theCUBEai.com neural network to help technology companies make data-driven decisions and stay at the forefront of industry conversations.
