Jonathan Anthony
Latest from Jonathan Anthony
For the critical middle market, Microsoft and Dell want to make AI adoption less daunting
AI adoption has become a culture shift for enterprises, moving beyond technical implementation to fundamentally reordering how organizations work, compete and grow. Few partnerships are better positioned to guide that shift than the one between the companies that have long defined the enterprise stack. Specifically, the partnership between Dell Technologies Inc. and Microsoft Corp. spans ...
Dell redefines rack-scale infrastructure for the AI factory era
Rack-scale infrastructure has become the defining unit of deployment as enterprises shift from individual servers to fully integrated racks to meet the extreme power and cooling demands of production AI factories. Dell Technologies Inc. has spent years positioning itself at the center of that shift, and at Dell Technologies World 2026 the company unveiled the ...
Open-source AI is pulling Dell’s entire portfolio into play
Open-source AI agents are changing software development, empowering both developers and citizen builders alike in a domain once reserved for professional engineers. But the influx of agents now spreading across every industry is arriving fast enough to force enterprises into a complete rethink about how they deploy, scale and govern their infrastructure. That shift played out ...
Generic LLMs won’t cut it — AI agents demand unified context
Unified AI service management lives or dies on context — and that context demands consolidating fragmented tools, data and operations into a single foundation. That consolidation imperative is now the central argument behind Freshworks Inc.’s expanded Freshservice platform, which the company has grown over the past year to span IT service management, IT asset management ...
Organic adoption becomes the real measure of successful IT platform rollouts
IT teams are under growing pressure to do more than keep the lights on — employees now expect the same seamless digital experiences at work that they get in their personal lives. Freshservice transformation is turning traditional IT service desks into intuitive, employee-first platforms that drive measurable improvements in experience and operational agility for global ...
IBM positions itself as an ecosystem conductor as sovereign AI pressures mount
Partner ecosystems and hybrid AI orchestration have become essential for enterprises navigating agentic AI at scale, where governance, data sovereignty and coordination determine success in a regulated and geopolitically complex environment. IBM Corp. has positioned its own hybrid AI strategy as the answer to that challenge, positioning open ecosystems and partner collaboration as the foundation of ...
Freshworks CEO: Mid-size enterprises can’t compete with giants until they fix their fragmented data
AI service management has arrived, and the enterprises keeping pace didn’t wait for perfect conditions — they consolidated their data first. Of course, that urgency is creating an opening for companies already positioned as alternatives to legacy enterprise incumbents. Freshworks Inc. has spent more than 14 years building toward this moment, with a customer base that ...
AI is finally coming to the data — not the other way around
For years, enterprises wanting to use AI had to do things the hard way — extract data from their databases, send it somewhere else for processing and then bring it back. SQL Server 2025 reflects a turning point: AI capabilities are built directly into the engine, so the data never has to leave. The Dell ...
Dell’s agentic inflection point puts the rack at the center of enterprise transformation
Enterprises have reached an agentic inflection point where the shift from AI-first experimentation to AI-native operations is forcing a fundamental redesign of infrastructure and business processes. That distinction — between companies that add AI to existing processes and those that redesign processes around AI — is becoming the defining competitive variable, according to Arthur Lewis ...
How Europe’s largest bank balances AI speed, sovereignty and model choice
Hybrid AI governance has become essential for regulated industries such as banking, where the pressure to move fast with agentic AI collides with strict requirements for data sovereignty, compliance and model control. For Europe’s largest bank, AI transformation is not a single cloud migration or a proof-of-concept sprint — it is a multi-year industrialization effort ...









