Kelly Knight
Latest from Kelly Knight
Commercial insurance has a data problem that underwriters can no longer afford to ignore
Building a robust AI foundation has become the decisive competitive advantage for insurers, yet most carriers are still wrestling with fragmented, siloed data spread across dozens of legacy systems and geographies. Nowhere is that tension more acute than in commercial insurance, where the complexity of bespoke, multi-geography risk makes data consistency a matter of profitability, ...
Process orchestration has become the critical mandate for enterprise AI
Enterprise AI orchestration has become the defining challenge of the agentic era — not because the models aren’t ready, but because most enterprises aren’t. The whole software stack is being reimagined for an agentic world, and the companies that win will be those that build the right controls. That scaffolding must combine process orchestration, a ...
Process orchestration helps financial firms govern trillions without losing control of AI
Agentic AI is flooding enterprise pipelines with possibility, but regulated industries are learning that the speed of deployment and the discipline of governance cannot be decoupled — and that AI process orchestration may be the only architecture disciplined enough to hold both. For financial services firms in particular, the pressure to modernize is running headlong ...
Healthcare AI is converging tech and marketing — and rewriting the CMO role in the process
AI-native healthcare has arrived, with the convergence of cloud infrastructure and intelligent data rewriting how insurance companies engage members, run campaigns and measure business outcomes. The rules of competition are changing faster than most organizations can absorb — and the real question isn’t whether the technology is ready. It’s whether the leaders are. That convergence ...
How real-time data pipelines are giving AI agents something worth acting on
As enterprises race to wire AI into their operations, the infrastructure bottleneck has shifted from model capability to data access — and the enterprises winning the race are those treating real-time data pipelines as a first-class architectural concern. Agents are only as intelligent as their underlying data substrate, and batch-based architectures built for yesterday’s dashboards ...
Covered California and Deloitte tap Google AI to put the human touch back into public health
Public sector organizations are at an inflection point, one where the combination of domain-specific data and agentic enterprise intelligence is producing measurable, life-changing outcomes for the populations they serve — outcomes that legacy manual workflows could never achieve at scale. Covered California, the U.S.’s largest state-based health insurance marketplace serving more than 16 million enrolled ...
Small businesses are the backbone of the economy. Now, Google wants them to be AI’s next frontier
For years, AI conversations at major tech events centered almost exclusively on large enterprises, leaving small and medium-sized businesses on the margins of a transformation reshaping the global economy. That dynamic is now shifting fast, as SMB AI adoption moves from cautious pilots to real workflow integration. SMBs collectively represent the backbone of the U.S. ...
Defenders strike back: AI-native security is closing the gap on adversaries
As AI accelerates enterprise transformation, it is simultaneously widening the attack surface organizations must defend — and compressing the time defenders have to respond. The convergence of geopolitical tension, AI-powered adversaries and a surging wave of agent deployments has pushed agentic defense to the center of enterprise security strategy. The old playbook of manual detection ...
‘It will be different within weeks’: Why enterprises must build for replacement, not permanence
Enterprise AI deployments are accelerating, but the velocity of change in models, tools and platforms is quietly creating a new and costly trap: costly failure to build for AI architectural replaceability. As Google Cloud Next 2026 confirms that agentic AI has become the organizing logic for the entire Google LLC product portfolio, the harder question ...
Telco to techco: How sovereign AI is powering Indonesia’s digital transformation
Telecom operators worldwide are wrestling with a defining question: remain connectivity providers or evolve into full-stack technology companies in a process dubbed techco transformation. That transformation is playing out ambitiously in Indonesia, a nation of 17,000 islands where digital access has historically concentrated in major cities. PT Indosat Ooredoo Hutchison Tbk., one of Indonesia’s largest ...