Patrick Nelson, Author at SiliconANGLE

Cloud

Call centers streamline response time with AI-driven application

By Patrick Nelson Dec 16, 2021

Amazon Connect, Amazon Web Services Inc.’s call center application, received some upgrades recently, namely Contact Lens for Amazon Connect. It allows users to get a picture of trends and sentiment occurring during customer service…

Cube Event Coverage

Legacy IT needs radical shift in thinking to adapt to cloud

By Patrick Nelson Dec 15, 2021

How a legacy infrastructure provider historically operating in the data center and on-premises, has shifted its focus to providing advanced cloud services was explored at the recent AWS’ re:Invent conference. One key is to…

Cloud

AI responsibility, sustainability lacking in most orgs, says consulting group

By Patrick Nelson Dec 14, 2021

Responsible development of artificial intelligence is lacking in most organizations, Boston Consulting Group Inc. has found. And not only that, but those organizations believe they are being responsible when they’re not. “Organizations perceive their responsible…

Cloud

Scaling IT distribution involves more customer contact, says major player

By Patrick Nelson Dec 14, 2021

One of the world’s leading IT distributor and solutions aggregators, Tech Data Corp., believes that it is increasingly helping its partners gain expertise in some of the newer technologies so they can be sold to…

Cloud

Remote work culture makes traditional network perimeter obsolete; securing identities becomes key

By Patrick Nelson Dec 13, 2021

The act of securing identities has morphed into the new perimeter, as organizations adopt COVID-induced remote work setups and network boundaries become even more vague. “Now that remote work is the defacto norm, we…

Cloud

How to use APIs to merge legacy systems with cloud

By Patrick Nelson Dec 13, 2021

Accelerating digital transformation in aging and long-established government verticals creates distinctive challenges, according to solutions provider Leidos Inc. — not least that the agencies tend to be working in a heterogeneous environment. That is…

Cube Event Coverage

Next-gen PCIe should roll out in 2022, says Broadcom

By Patrick Nelson Dec 8, 2021

As tech continues to evolve and workplaces expand, system performance becomes even more important. The Peripheral Component Interconnect express standard, known as PCIe, aims to help. PCIe is a high-speed standard PC slot for connecting components…

Cloud

The consumerization of tech is merging with B2B, says Boomi

By Patrick Nelson Dec 7, 2021

Once an organization has been able to connect all of its disparate silo data sources, it can concentrate on solving problems with the resulting backbone. It’s not just about moving data around, but creating…

Cube Event Coverage

AWS Private 5G enables orgs to leverage cell tech to augment their current network

By Patrick Nelson Dec 7, 2021

The digitized business requirements that are prompting connection of ever-increasing masses of sensors and devices, along with the headache of physically running cables around premises, are some of the reasons Amazon Web Services Inc.…

Cube Event Coverage

IoT is no longer just about sensors, says engineering firm

By Patrick Nelson Dec 6, 2021

The big question some attendees at last week’s AWS re:Invent conference were trying to answer was the best way to move traditional data center technologies into moving objects: Planes, trains and automobiles, for example.…

Patrick Nelson

Call centers streamline response time with AI-driven application

Legacy IT needs radical shift in thinking to adapt to cloud

AI responsibility, sustainability lacking in most orgs, says consulting group

Scaling IT distribution involves more customer contact, says major player

Remote work culture makes traditional network perimeter obsolete; securing identities becomes key

How to use APIs to merge legacy systems with cloud

Next-gen PCIe should roll out in 2022, says Broadcom

The consumerization of tech is merging with B2B, says Boomi

AWS Private 5G enables orgs to leverage cell tech to augment their current network

IoT is no longer just about sensors, says engineering firm

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