Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

CYBERSECURITY SPECIAL REPORT

As cloud security improves, a weak link emerges: people

Last summer Capital One Financial Corp. was the victim of a massive data breach encompassing more than 100 million credit card applications and revealing 140,000 Social Security numbers. The cause: a misconfigured web application firewall, which is an appliance or software application that protects applications that run on the web. The misconfiguration enabled the attacker, ...

With platform overhaul, Looker seeks to go beyond business intelligence

A pending acquisition by Google LLC isn’t slowing down Looker Data Sciences Inc. The business intelligence company today announced sweeping enhancements to its namesake platform that overhaul the user interface, improve integration with external applications and position it to go beyond visualizations to become an operational decision-making engine. Looker 7 adds a new development framework for use in ...

Red Hat brings machine learning to its process automation suite

Red Hat Inc. Friday updated its Red Hat Process Automation Manager with machine learning-based predictive modeling capabilities and a variety of user interface enhancements. The software suite, which was previously called JBoss Business Process Management Suite, combines BPM with business rules management business resource optimization and complex event processing into a platform for developing applications ...

Grafana bags $24 million to advance its open-source ‘observability’ suite

Grafana Labs said today it has raised $24 million in new funding to advance its suite of open-source observability software platforms. In addition to the Series A round, the company announced the appointment of three new executives, including a chief operating officer. The New York-based company, whose legal name is Raintank Inc., is the lead developer of ...

ServiceNow shares soar as investors warm to CEO changeover

Shares of ServiceNow Inc. soared in after-hours trading today on revenues and earnings that topped Wall Street estimates, combined with a lovefest conference call to introduce new Chief Executive Bill McDermott to analysts. The information technology services management company reported earnings of $1.03 a share, beating consensus estimates of 99 cents. Revenue jumped 32%, to $899 ...

Former SAP CEO McDermott to take the reins at ServiceNow

Less than two weeks after his surprise announcement that he’s stepping down as chief executive of SAP SE after nine years at the helm, Bill McDermott is already on to his next thing: president and CEO of information technology services management company ServiceNow Inc. In an announcement this afternoon, ServiceNow said McDermott will succeed John Donahoe ...

HPE Aruba adopts single architecture for campuswide switching

The Aruba networking unit of Hewlett Packard Enterprise Co. today is making what it calls its biggest switching announcement in two years, introducing new hardware, software and analytics that are designed for campus-wide deployment in far-flung networks. The Aruba CX 6300 Series fixed-configuration and CX 6400 Series modular access, aggregation and core switches feature custom ...

New Microsoft deal boosts SAP earnings, but new executive team faces challenges

SAP SE stole its own thunder by pre-releasing its earnings results 11 days ago, so this morning’s conference call with executives was more of a get-to-know-you for new co-Chief Executive Officers Jennifer Morgan and Christian Klein than a news event. Still, the announcement of a 39% increase in cloud bookings and 37% growth in cloud revenue, ...
SPECIAL REPORT: ROBOTIC PROCESS AUTOMATION

Hot bots: The payoffs and pitfalls of robotic process automation

Irish health insurer Laya Healthcare Ltd. needs to clean up thousands of accounts each month that carry balances that are too small to bother collecting. “A customer may have a balance of $150.12 and pay $150 because they can’t remember the correct amount,” said Information Technology Director Ian Brennan. “We’re not going to chase them ...

Boomi bulks up API management and adds streaming support to its integration and governance platform

Boomi Inc., the Dell Technologies Inc. subsidiary that focuses on data integration and governance, is kicking off day two of its Boomi World event in Washington, D.C. today with a raft of product enhancements. They include expanded functions for its application programming interface or API management and event-driven architecture or EDA features that expand developer options for ...