Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

Aerospike reels in $109M to accelerate its high-speed database

Aerospike Inc., which sells a highly scalable, real-time NoSQL database management system, said today it closed a $109 million investment round led by Sumeru Equity Partners LP with participation from Alsop Louie Partners LLC. That brings its total funding to $241 million. Aerospike’s flash-optimized in-memory model scales from gigabytes to petabytes with high consistency and ...

VMware says Tanzu is key to strategy after Broadcom acquisition

With customers still jittery about Broadcom Inc.’s plans for VMware Inc., its new subsidiary is mounting a push to assure them that its Tanzu application development and modernization toolkit is not only alive and well but a key part of the post-acquisition strategy. In an interview with SiliconANGLE and a pre-recorded event on LinkedIn, Purnima ...

Lumana launches with AI-powered video surveillance system

Lumana AI Inc., maker of a cloud-based security platform with image recognition capabilities, is emerging today with $24 million in seed funding. The company says its technology transforms any security camera into an AI-powered device capable of identifying complex events and risks. Its platform is built on a distributed hybrid cloud architecture that integrates cloud ...

Oracle NetSuite expands gen AI features across its product line

Oracle Corp.’s NetSuite subsidiary today said it’s expanding generative artificial intelligence capabilities across the product line with additional Text Enhance features targeted to specific uses. The company also announced the launch of the NetSuite Analytics Warehouse Multi-Instance Connector for consolidating data from multiple application instances into a single NetSuite Analytics Warehouse The generative AI services, ...

Qualtrics’ Delighted subsidiary folds generative AI into survey design service

Delighted LLC, a subsidiary of experience management firm Qualtrics LLC, today is adding generative artificial intelligence-powered recommended questions to its survey tool. Delighted’s platform lets users create and manage surveys for customer, employee or product feedback. The service is particularly popular with startups and is positioned as an onramp to Qualtrics’ enterprise-class customer feedback tools. ...

Databricks open-sources its own large language model, DBRX

Databricks Inc. today launched DBRX, a general-purpose large language model that it says outperforms all existing open-source models — and some proprietary ones — on standard benchmarks. The company said it’s open-sourcing the model to encourage customers to migrate away from commercial alternatives. It cited a recent Andreessen Horowitz LLC survey that found that nearly 60% of ...

Neo4j, Microsoft add graph features to Azure AI services

Neo4j Inc. and Microsoft Corp. announced a collaboration today to integrate graph database features into Microsoft’s Fabric and Azure OpenAI services, with an aim to help users uncover patterns and relationships in structured and unstructured data that aren’t as easily visible in other data stores. Azure OpenAI Service provides access to managed versions of various OpenAI ...

Vectara adds anti-hallucination features to its generative AI service

Vectara Inc., the developer of a platform that organizations can use to train AI generative artificial intelligence models on their own data, today said it has added a factual consistency score metric to all responses trained by its service to assess their accuracy. The company offers retrieval-augmented generation or RAG as a service. RAG is ...

Zoom adds collaboration platform and expands AI support

In what the company said is one of the biggest announcements it will make this year, Zoom Video Communications Inc. today introduced Zoom Workplace, an artificial intelligence-enhanced collaboration platform that integrates with customers’ existing technology stacks and supports a wide range of third-party applications. The company is also enhancing and extending its AI Companion generative ...

Salesforce expands AI features in Service Cloud

Salesforce Inc. is strengthening artificial intelligence capabilities in its contact center-oriented Service Cloud to identify recurring issues better, recommend next steps based on customer feedback, help customer service agents resolve issues more quickly and upsell customers. The services use Einstein 1, a recently announced update to the Einstein AI platform that allows customers to safely connect ...