Paul Gillin
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Exclusive: Enterpret adds agents to its customer feedback analysis platform
Customer intelligence platform Enterpret Inc. today launched what it says is the first agentic feedback system designed to unify and act on customer signals across more than 50 data sources. The service pulls in customer feedback from internal and external sources, including customer service platforms from Zendesk Inc., Intercom Inc. and Gong.io Ltd., and analyzes ...
Red Hat aims new Developer Lightspeed AI features at application migration
IBM Corp. subsidiary Red Hat today introduced Red Hat Developer Lightspeed, a new suite of generative artificial intelligence tools designed to integrate context-aware assistance into developer workflows. Red Hat also introduced version 8 of its Migration Toolkit for Applications, adding automated replatforming and intelligent refactoring capabilities. Developer Lightspeed adds generative AI capabilities to two primary ...
SAP reports strong results despite a narrow miss on cloud revenue
SAP SE today reported higher third-quarter revenue and operating profit, bolstered by continued momentum in its cloud business and improving profit margins. The enterprise resource planning giant also guided full-year operating profit toward the top of its earlier forecast. Although cloud revenue came in slightly below estimates, the company reaffirmed that cloud is the foundation ...
Exclusive: Panzura adds file-level geofencing and native S3 support to its global cloud
Panzura LLC, maker of a global cloud file system, is adding native Amazon Web Services Inc. S3 application programming interface compatibility and file-level geofencing to its CloudFS platform in release 8.6, announced today. The updates aim to enhance data management and protection for organizations managing data within defined geographic zones. They also seek to eliminate ...
Exclusive: Hyphen AI raises $5M to automate cloud configuration for developers
Hyphen AI Inc., a startup focused on eliminating the DevOps tax from software development, has launched its first product and raised $5 million in seed funding. Hyphen Deploy is a cloud deployment platform that uses artificial intelligence to turn developer intent into production-ready infrastructure. It eliminates the need for scripts, configuration files, Helm charts and ...
Gartner predicts AI will upend job markets, trigger lawsuits and rewire global commerce by 2027
Generative artificial intelligence tools and AI agents will trigger a $58 billion shakeup in the software market, opening the door for new competitors to enter as customers will be less locked in by legacy formats. Within two years, three-quarters of hiring processes will include some form of AI proficiency testing as AI’s influence grows on ...
Dell upgrades AI Data Platform with performance boosts
Dell Technologies Inc. today announced a slate of enhancements to its AI Data Platform with the aim of helping enterprises wrangle fragmented data and accelerate AI deployment. The updates include deeper strategic partnerships with key players like Nvidia Corp., Elasticsearch BV and Starburst Data Inc. At the heart of the announcement is Dell’s modular AI ...
Exclusive: Provus launches AI platform for services quoting
Provus Inc., the maker of a platform that helps service-based businesses with their quoting and sales processes, today launched Provus AI, calling it the first agentic artificial intelligence system purpose-built for services quoting. Designed to automate, optimize and accelerate the revenue lifecycle for complex, services-based engagements, Provus AI includes separate modules that help organizations optimize ...
IBM partners with Nvidia rival Groq to accelerate AI deployment
IBM Corp. and Groq Inc. today announced a strategic partnership aimed at speeding enterprise deployment of agentic artificial intelligence by combining IBM’s watsonx Orchestrate with Groq’s hardware-accelerated inference technology. The collaboration will give IBM clients access to Groq’s language processing unit through IBM’s platform with the aim of reducing the cost of low-latency AI at ...
Oracle’s AI Agent Studio gets enterprise controls, LLM flexibility and deterministic workflows
Oracle Corp. is expanding the scope of its AI Agent Studio for Fusion Applications platform for building, testing and deploying artificial intelligence agents in one of a series of announcements at a sold-out Oracle AI World this week. The company said today it’s doubling down on its belief that the enterprise future of AI is ...