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Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

AI

Five9 ups the intelligence level of its virtual agents

By Paul Gillin
Contact-center-as-a-service provider Five9 Inc. today said it has expanded the Genius AI suite it announced in August with intelligent virtual agents that incorporate generative artificial intelligence and natural language processing to simulate the conversational…

AI

MinIO debuts object storage built for AI workloads

By Paul Gillin
MinIO Inc., developer of a high-performance, Kubernetes-native object store compatible with Amazon Web Services Inc.’s S3 service, today announced a version of its cloud storage service designed to support all types of artificial intelligence…

AI

AI agent offloads global employment tasks from HR pros

By Paul Gillin
Globalization Partners LLC, which does business as G-P, today announced a large language model-based artificial intelligence platform trained on more than a decade of the company’s experience managing human resources around the world. G-P…

Cloud

Broadcom broadens private cloud options

By Paul Gillin
Broadcom Inc. today will use its Explore conference in Barcelona to announce a range of updates to its VMware Cloud Foundation platform, introducing new services and partnerships to support generative artificial intelligence development, cybersecurity…

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