Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

IBM blows past estimates, but declines to raise full-year forecast, tanking the stock

IBM Corp. reported revenue and earnings that topped analysts’ expectations, but its stock price dropped more than 7% in early after-hours trading as the firm declined to raise full-year estimates. Revenue rose 6%, to $15.9 billion, at constant currency, ahead of analysts’ estimates of $15.62 billion. Earnings per share grew 19%, to $1.91, beating analyst ...

Vast Data raises $1B at $30B valuation as AI infrastructure demand accelerates

Vast Data Inc. today said it has raised about $1 billion in a late-stage Series F funding round that values the company at $30 billion amid growing demand for infrastructure to support artificial intelligence workloads. Founder and Chief Executive Renen Hallak (pictured) said the size of the round was driven by investor interest rather than ...

Oracle expands Google Cloud partnership with natural language database agent

Oracle Corp. is extending its partnership with Google LLC’s Cloud to simplify how enterprise users interact with data, introducing a new natural-language interface for queries directly against Oracle databases. The company today announced the Oracle AI Database Agent for Gemini Enterprise, a tool that allows users to ask questions of enterprise data without writing SQL ...

Why Wasabi opted for credit in its latest financing round

Wasabi Technologies Inc. today said it has secured a $250 million credit facility, choosing to forego equity financing for the flexibility of debt. The decision highlights an issue that often faces growth-stage companies: how to fund expansion without overburdening the business or diluting ownership. It’s not that the cloud storage provider is hurting for cash. ...

Amplitude introduces contextual AI assistant to guide users

Amplitude Inc. today introduced an embedded artificial intelligence support agent that helps users navigate digital products without leaving the application. Amplitude AI Assistant uses behavioral data derived from the company’s analytics platform to detect when users are struggling, provide guidance and in some cases complete tasks on their behalf. Unlike traditional chatbots that operate in ...

Snowflake targets ‘agentic enterprise’ with unified control plane for AI and data

Snowflake Inc. is expanding its push into enterprise artificial intelligence with a set of updates to its Snowflake Intelligence and Cortex Code offerings, positioning its platform as a centralized control layer for what it calls the “agentic enterprise.” The data cloud company said the enhancements are designed to help organizations move beyond AI experimentation toward ...

Adobe deploys AI agents across its customer experience tools

Adobe Inc. today unveiled a new enterprise platform designed to coordinate artificial intelligence agents across marketing, content and customer engagement workflows, as the company seeks to position itself at the center of what it describes as “customer experience orchestration” in the AI era. The platform, called CX Enterprise, was introduced at the Adobe Summit conference ...

Solidroad lands $25M to bring AI to customer support interactions

Solidroad Inc., a startup that develops software for use in training and coaching customer service agents, today said it has raised $25 million in an early-stage funding. The Series A round, led by U.K.-based Hedosophia Services Ltd., comes as enterprises are seeking ways to improve customer experience while managing rising support volumes and the growing ...

Hybrid quantum-classical computing gains momentum in Europe

The European Union is taking ambitious steps to coordinate efforts by its member countries to achieve global leadership in quantum computing. The EU Quantum Computing Act, which is scheduled to take effect this year, aims to coordinate EU and national research and innovation in quantum technologies and stimulate investment in quantum infrastructure and industrial uses ...

Australian researchers blaze a trail toward quantum coexistence

Quantum computing is emerging as a practical complement to traditional supercomputing, with early applications in optimization, machine learning and complex simulation now moving from theory into real-world experimentation. World Quantum Day is giving researchers a chance to highlight how quantum computing is evolving from a largely experimental discipline to tackle real-world use cases. The Pawsey ...