Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

Startup Kollegio raises $2.8M for AI-powered college counseling service

When Senan Khawaja was in college a few years ago, he started a service counseling prospective college students on how to get into their desired institutions. He eventually built a small team with hundreds of clients, “but helping the wealthiest students get into top colleges wasn’t something I was super-passionate about.” When the generative artificial ...

SAP tops earnings forecast, says tariffs haven’t disrupted its pipeline

With global markets gyrating over the expected impact of tariffs, SAP SE provided some needed reassurance by posting operating profits that soundly beat consensus estimates on revenue slightly lower than expected. Although the numbers were hardly a blowout, investors responded enthusiastically, bidding SAP shares up nearly 7% in early after‑hours trading. SAP shares are up ...
CASE STUDY

Credit data powers Experian’s software transformation

In the course of nearly 30 years of collecting data about consumer spending patterns, Experian plc has amassed detailed information on more than 1 billion people and 25 million U.S. businesses. As one of the “Big Three” credit reporting bureaus, along with TransUnion LLC and Equifax Inc., it collects the information that’s vital for financial ...

Together AI enhancements make AI fine-tuning faster and easier

Together Computer Inc. today launched a major update to its Fine-Tuning Platform aimed at making it cheaper and easier for developers to adapt open-source large language models over time. The startup, which does business as Together AI, operates a public cloud optimized for AI model development. The new features support fine-tuning from within a browser, ...

VMware ups Tanzu’s gen AI support, sheds Kubernetes dependence

The VMware Tanzu division of Broadcom Inc. today is adding generative artificial intelligence to its platform-as-a-service that includes support for the new Model Context Protocol defined by Anthropic PBC and dissociating itself from Kubernetes, the orchestrator for software containers with which Tanzu has long been associated. Introduced last November by Anthropic, MCP is a standardized ...

Certinia enhances AI features across its services delivery software

Certinia Inc., the developer of services delivery software based on the Salesforce Inc. platform, today released a series of new and updated features aimed at improving service delivery, project management and customer success through expanded artificial intelligence capabilities and operational automation. The company, which was previously called FinancialForce Inc., said its Spring ’25 release focuses on ...

Docusign embeds AI at every step of the contract management process

Docusign Inc. is applying artificial intelligence to the full lifecycle of creating, reviewing and sharing contracts with enhancements to its Intelligent Agreement Management system being announced today. The electronic agreement and signature specialist claims nearly 1.7 million customers and more than a billion users in more than 180 countries. It said its AI contract agents can ...

Exclusive: Corvic emerges from stealth, says it has a better way to organize data for generative AI

Corvic Inc. emerges from stealth mode today with $12 million in seed funding and technologies that it says reshape how enterprises leverage complex data for generative artificial intelligence. The company said it’s tackling the problem of the time and resources enterprise waste tying together disparate data without a framework for organizing it. The result is ...

ThoughtSpot adds reasoning to its conversational agent

Business intelligence platform provider ThoughtSpot Inc. today announced that its Spotter conversational assistant now has reasoning capabilities that enable it to brainstorm and recommend courses of action. Introduced last November, Spotter 3.0 has evolved beyond a query assistant to become “a research partner that can tell you what you need done in your business,” said ThoughtSpot Chief ...

TransUnion caps massive data migration project with new analytics and fraud services

A year after announcing plans to build what is called a solution enablement platform to support its expansion into data and analytics services, credit reporting company TransUnion LLC says its transition is nearly complete and its OneTru platform is paying off both internally and for business customers. In recent months, TransUnion’s alternative lending bureau has used OneTru ...