Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

Vast Data expands AI Operating System with global control plane, zero-trust agent framework and deeper Nvidia integration

Vast Data Inc. continues its evolution from a storage provider to an artificial intelligence infrastructure platform today with a series of announcements at its Forward 2026 conference, highlighted by the broadest expansion yet of what it calls its AI Operating System. They include the introduction of a global control plane for hybrid and multicloud deployments, ...

Atlassian embeds agents into Jira and embraces MCP for third-party integrations

Atlassian Inc. is moving artificial intelligence agents directly into its Jira project management and issue-tracking software, calling it a natural evolution of enterprise collaboration in the AI era. The company today announced an open beta test of a feature that allows developers to assign tasks to agents and expanded its Rovo search, chat and automation ...

IBM taps Deepgram to add real-time speech to watsonx Orchestrate

IBM Corp. and Deepgram Inc. said they will collaborate to integrate Deepgram’s voice capabilities into IBM’s watsonx Orchestrate platform, making Deepgram IBM’s first voice technology partner. Under the agreement, Deepgram’s speech-to-text and text-to-speech technologies will be embedded into IBM’s platform for building and managing artificial intelligence agents and automated workflows. The companies said the integration ...

HPE expands AI-native networking and computing portfolio for service providers

Hewlett Packard Enterprise Co. today unveiled a broad set of networking and computing enhancements aimed at helping service providers better support artificial intelligence workloads. The announcement, made ahead of the MWC mobile world congress 2026 in Barcelona, encompasses new routing platforms, AI-ready automation capabilities and telecom-optimized servers designed to support low-latency, high-capacity AI services from ...

Databricks streaming data ingestion service is now available

Databricks Inc. today announced the general availability of Zerobus Ingest, a new serverless service within its Lakeflow Connect suite that simplifies and accelerates real-time data ingestion into the Databricks Lakehouse. Zerobus Ingest lets applications stream event-level data directly into governed Delta tables without relying on intermediate message brokers such as Apache Kafka. Databricks said the ...

Why real-time voice AI is harder than it sounds

Real-time voice recognition has become so common that many of us now take it for granted. But that convenience is the product of years of deep learning research and products that yielded more frustration than results. It turns out that simultaneous voice transcription is one of the hardest engineering problems in modern artificial intelligence, for ...

SAP rebrands Emarsys as Engagement Cloud with plans to expand into enterprise-wide orchestration

SAP SE today is rebranding its Emarsys marketing platform as SAP Engagement Cloud and positioning it as a broader enterprise-wide orchestration layer designed to connect customer-facing interactions with operational execution across the business. The company said the move reflects a shift in how engagement is defined in the artificial intelligence era, when customers increasingly expect ...

ThoughtSpot attacks cloud costs with integrated caching feature

ThoughtSpot Inc. today launched a new version of its Analyst Studio data analytics platform, introducing capabilities intended to help organizations prepare data for artificial intelligence workloads at lower cost while maintaining governance controls. A new feature called SpotCache provides a spreadsheet-style interface for data preparation and an agent-based data preparation tool that uses natural language ...

IT budgets may be rising, but inflation is killing value, tech economist warns

Howard Rubin’s core message to information technology leaders is blunt: The problem is not that enterprises spend too much on technology; it’s that they measure it wrong and manage it poorly. Rubin, founder of The Technology Economists and a leading expert on IT economics, has spent decades building what he believes is the world’s largest ...

Extreme Networks bets on agentic AI networking as supply chain uncertainty weighs on margins

Despite the seven straight quarters of revenue growth and sales and earnings results that topped analysts’ estimates in the most recent quarter, Extreme Networks Inc.’s stock is down by a third since its Sept. 11 high. Chief Executive Ed Meyercord (pictured) said supply chain uncertainty tied to surging investment in artificial intelligence is creating near-term ...