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Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.


Latest from Paul Gillin

Automox enlists ChatGPT to create scripts for endpoint device management

Automox Inc., the maker of a cloud-native platform for managing Windows, macOS and Linux endpoint devices, is adding generative artificial intelligence capabilities that enable users to create automation scripts using natural language. Automox’s service can store and execute scripts that perform hundreds …

Walmart goes all-in on generative AI – but with guardrails

The generative artificial intelligence feeding frenzy is just a few months old, but retail giant Walmart Corp. has been using the technology for years. The company unveiled its plans to build a conversational AI platform more than three years ago and was experimenting …

LeanIX makes software-as-a-service renewals a team sport

LeanIX GmbH is adding a feature to its software-as-a-service management platform that gives organizations better insight into the state of their existing SaaS applications and the renewal terms associated with them so renewal decisions can be more informed. Renewals Board works much like …

Dremio appoints former Splunk exec Sendur Sellakumar as new CEO

Dremio Corp. developer of a data-as-a-service platform that enables businesses to analyze, curate and serve data from multiple sources in a converged platform called a “lakehouse,” today said it has appointed former Splunk Inc. Chief Cloud Officer Sendur Sellakumar as chief executive …

How organizations can combat AI-equipped attackers

Assuming that artificial intelligence is poised to become a standard part of the cybercriminal’s toolbox, what can organizations do to protect themselves? Experts say doubling down on the basics is the best defense. AI doesn’t change the rules of the game as much …

Salesforce’s sales and service clouds get GPT support

Salesforce Inc. today said it’s adding generative artificial intelligence capabilities to its Sales Cloud and Service Cloud applications that focus on customer interaction. Sales GPT uses technology for such purposes as automatically generating customer emails, call summaries and account research. Service GPT …

Typeface lands $100M for its generative AI content creation engine

Generative artificial intelligence has given birth to another unicorn. Typeface Inc., a platform that automates enterprise content creation, today announced a $100 million Series B investment round led by a blue-chip cast of venture capitalists. The oversubscribed round brings the total amount …

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