Zeus Kerravala, Author at SiliconANGLE

AI

C1 moves its AI solution Elly from product to platform

By Zeus Kerravala Jun 25, 2024

Tech solutions provider C1, formerly ConvergeOne, in March launched a generative artificial intelligence-powered tool called Elly that has helped organizations better use their data, including previously inaccessible data locked in different business systems. Now, C1…

Infra

In a pair of announcements, Pure Storage looks to help customers with AI and ransomware

By Zeus Kerravala Jun 24, 2024

Pure Storage made a couple of significant announcements last week at its annual user event, Pure Accelerate, in Las Vegas. First, the company said it had released three new advanced storage-as-a-service service level agreements for…

NEWS

Zscaler Zenith Live ‘24 touts breach predictions, zero trust and expanded partnership with Google

By Zeus Kerravala Jun 19, 2024

Zscaler Inc.‘s Las Vegas Zenith Live ‘24 event in Las Vegas last week featured a wide range of news, from zero-trust security to a new breach detector. Most of the news was unveiled during…

AI

NICE customers provide best practices for adopting AI in the contact center

By Zeus Kerravala Jun 17, 2024

Customer experience improvement remains a top initiative for business and information technology leaders. The stakes are high in CX. My research has found that 95% of companies now compete on CX and, last year,…

Infra

Splunk report finds downtime still costs big money

By Zeus Kerravala Jun 14, 2024

Unplanned downtime — whether it involves minor service interruptions or major system outages — extends far beyond technical glitches. Downtime affects the foundation of business operations and profitability, resulting in long-term consequences. Splunk Inc. analyzed unplanned…

Cloud

Five thoughts from Cisco Live 2024

By Zeus Kerravala Jun 11, 2024

Cisco Live was held last week in what has become my second home, Las Vegas. I had dubbed this the most important Cisco Live in the Chuck Robbins era, as the company is looking…

NEWS

CEO Anand Eswaran delivers his data resilience vision in a wide-ranging keynote at VeeamON 24

By Zeus Kerravala Jun 10, 2024

At VeeamON 24 last week in Florida, the opening general session was kicked off by Tamecka McKay, chief information officer for the City of Fort Lauderdale, who touted the city as an economic hub with…

Infra

Arista releases Etherlink platforms for AI networking focused on large clusters

By Zeus Kerravala Jun 6, 2024

This week marks the 10th anniversary of Arista Networks Inc. as a publicly traded company, and to celebrate, the company held a special event at the New York Stock Exchange, which is not only…

Cloud

Five9 integrates with Salesforce to evolve into a CX platform

By Zeus Kerravala Jun 5, 2024

Customer Contact Week, being held in Las Vegas this week, has evolved from focusing on hard-core contact centers to a broader customer experience event. This aligns with the contact-center-as-a-service or CCaaS providers’ direction, where their…

NEWS

Cisco Live Day 1 news brings together networking and security

By Zeus Kerravala Jun 4, 2024

The 2024 edition of Cisco Systems Inc.’s global user event Cisco Live is particularly important, as artificial intelligence has redefined networking, security, observability and collaboration. The fundamental tenet of my research is that share shifts happen…

Zeus Kerravala

C1 moves its AI solution Elly from product to platform

In a pair of announcements, Pure Storage looks to help customers with AI and ransomware

Zscaler Zenith Live ‘24 touts breach predictions, zero trust and expanded partnership with Google

NICE customers provide best practices for adopting AI in the contact center

Splunk report finds downtime still costs big money

Five thoughts from Cisco Live 2024

CEO Anand Eswaran delivers his data resilience vision in a wide-ranging keynote at VeeamON 24

Arista releases Etherlink platforms for AI networking focused on large clusters

Five9 integrates with Salesforce to evolve into a CX platform

Cisco Live Day 1 news brings together networking and security

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