Just in time for the 2024 season, the National Football League and Amazon Web Services Inc. continue to push the boundaries of artificial intelligence and machine learning in football. Through a partnership that began in 2017, the NFL has used AWS technology to improve player performance analysis, game strategies and fan experiences. Upcoming NFL games ...

VMware by Broadcom‘s recent annual user event Explore in Las Vegas was like no other I can remember in recent history. The most notable change was the crowd size. Since acquiring VMware Inc., Broadcom Inc. has clarified that the focus is on the top 5,000 customers, which created a limited audience. That had a ripple effect on ...

Unlike previous VMware Explore/VMWorld events, which are typically filled with product announcements, this year’s VMware by Broadcom’s user event, Explore 2024, was very light on the news. The most notable announcement at the event in Las Vegas was the unveiling of VMware Cloud Foundation 9 and the company’s mission to be the leader in helping companies build ...

The communications artificial intelligence wars continue unabated as every unified communications-as-a-service and contact center-as-a-service vendor loads its products with new capabilities to one-up the competition. Today RingCentral Inc. added several new capabilities to RingCX, its AI-powered contact center solution. The California-based contact center solutions provider has added about 300 features to RingCX in the past quarter, ...

Juniper Networks Inc. is focusing on helping customers move artificial intelligence in their networks from vision to reality, and today it laid out its plans at its AI-Native NOW customer event at the New York Stock Exchange. Over the last several years, Juniper has developed strong AI networking products, and interest in AI for networking is ...

There hasn’t been a tech tailwind as strong as artificial intelligence since the early days of the internet. Many companies are vying to be the kingpin in the AI battleground, with Nvidia Corp. taking the early lead. The company has kept that position by taking a systems approach to AI. One of the key differentiators ...

Cisco Systems Inc. provided positive numbers in its fiscal fourth-quarter results Wednesday, and there’s a story behind those numbers. The networking giant posted a modest revenue beat of $13.64 billion, $100 million more than consensus estimates. Gross margin, boosted by the acquisition of Splunk Inc., came in at a whopping 67.5%, the highest number for ...

Contact-center-as-a-service provider Five9 Inc. broke the billion-dollar revenue run rate mark today as it posted second-quarter sales of $252.1 million, up 13% from a year ago and surpassing analysts’ expectations. Even more promising as it focused on larger customers, its enterprise subscription revenue grew 21%. Its adjusted profit of 52 cents also beat estimates. Investors, ...

Over the past two decades, the contact center industry has promised capabilities that will significantly improve customer experience. This is important because CX is now the top brand differentiator, with many consumers switching loyalties because of a single bad experience. Though it’s true that the contact center providers have delivered new capabilities such as omnichannel ...

The network continues to grow in importance as a strategic business asset. A recent joint study between ZK Research and The Cube Research found that 93% of organizations felt the network was more critical to business operations than two years ago. At the same time, 80% of respondents believe the network has grown in complexity ...