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AI

Dialpad adds agent empowerment to its portfolio of contact center AI capabilities

By Zeus Kerravala Sep 28, 2022

Dialpad Inc. Monday announced several new artificial intelligence capabilities for its contact center solution. The new features fall under the suite name of “Agent Empowerment” designed to make contact center supervisors, managers and agents more…

Cloud

Cloud security giant Zscaler delivers dynamic edge experience to partners, with help from AWS Marketplace

By Alice Gillin Sep 28, 2022

With Zscaler Inc., a cloud security company offering secure connections between applications and businesses, users can get the most out of the cloud while staying safe from growing cyber threats, according to Raveesh Chugh (pictured,…

Cloud

How DataRobot is using AWS Marketplace to help democratize access to AI

By Alice Gillin Sep 28, 2022

With artificial intelligence, analyzing and organizing data is easier than ever. AI is able to handle data exponentially more efficient and quicker than humans. For the past decade, DataRobot Inc. has provided a platform…

Cloud

Sitetracker secures $96M in financing for its critical infrastructure software

By Maria Deutscher Sep 28, 2022

Startup Sitetracker Inc. today announced that it has secured $96 million in financing to broaden the adoption of its namesake cloud platform, which enables companies to deploy critical infrastructure assets more efficiently. The financing…

Infra

Smooth travels: HPE gives insight on how to transform digitally while navigating common pitfalls

By Alice Gillin Sep 28, 2022

Digital transformations are inevitable today, with all companies — regardless of scale — facing the challenging decision of choosing the best possible solution to fit their needs. Even before COVID, digital transformation was in…

AI

HPE delivers cross-industry solutions through democratized data

By Amy Roberts Sep 28, 2022

Unprecedented disruption to the workplace has caused industries to rethink their processes from top to bottom. The lines between industries are blurring: Financial institutions look toward retail for clues about customer service, the automotive…

Apps

Cloudflare releases Turnstile, an ‘invisible’ alternative to CAPTCHAs

By Kyt Dotson Sep 28, 2022

CAPTCHAs, which force people to click buttons to prove they’re not robots in order to access web pages and services, often get in the way of getting to sites and services. To fix this,…

Infra

HPE adopts hybrid model for post-pandemic workforce, encouraging employee innovation

By Alice Gillin Sep 28, 2022

For a company or organization to be successful, it needs a healthy team of employees and the ability to adapt to changing social and digital landscapes. Hewlett Packard Enterprise Co. knows this especially well,…

Cloud

Oracle NetSuite gets slew of new features

By Paul Gillin Sep 28, 2022

Oracle Corp.’s NetSuite subsidiary is using its SuiteWorld conference in Las Vegas today to announce a broad set of enhancements to its suite of financial and human resources applications for midsized businesses. Highlights include…

Security

Google finds culture, not tech, is the biggest predictor of DevOps security outcomes

By Duncan Riley Sep 28, 2022

A new report from Google Cloud has surprisingly found that the biggest predictor of an organization’s application-development security processes is cultural, not technical, among other findings on application security. The 8th Annual State of…

explore news

Dialpad adds agent empowerment to its portfolio of contact center AI capabilities

Cloud security giant Zscaler delivers dynamic edge experience to partners, with help from AWS Marketplace

How DataRobot is using AWS Marketplace to help democratize access to AI

Cloudflare releases Turnstile, an ‘invisible’ alternative to CAPTCHAs

Oracle NetSuite gets slew of new features

Google finds culture, not tech, is the biggest predictor of DevOps security outcomes

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