Tribes: Adopting Convergence [Godin]
Seth Godin, a prolific marketing blogger and author, spoke to the World Innovation Forum about innovation. Much of his material was from his two most recent books – Tribes and Lynchpin. Innovation is stuff…
The Amdocs B2B Solution: Give Customers What They Want
By Len Grace
Have you ever incurred an incident where your child has become lost and needed help? How many times has this issue crossed every parents mind as they wait for sons or daughters to come…
Twitter Fail Whale Returns, in So Many Ways
When’s the last time you saw the Twitter fail whale? OK, it may not have been that long ago, but something is definitely astir at the Twitter offices today. The microblogging company finally acknowledged…
Fun With iPhone and Social Media Monitoring
By Maria Ogneva
All of social media was abuzz today with news of the new iPhone. In fact, the new iPhone, iPhone 4, generated 30,000 mentions just today (data collected between 9 a.m. and 6 p.m. PST).…
Microsoft Purposely Lays Low on Web Apps Launch
With the pubic launch of Microsoft Office 2010 looming, the software giant readies the market for all the potential it’s about to unload onto consumers. Appealing to both business individuals and enterprises, Microsoft is…
Voice Navigation in Europe: the Google Maps Party Pooper
Google may be celebrating its worldwide expansion of Maps with voice navigation, having launched the tool in Spain, Germany and several other European countries, as well as Canada. But some people aren’t nearly as…
Interview: Berthier Ribeiro-Neto Head of Engineering at Google Brazil
By Tom Foremski
Mr. Ribeiro-Neto received a Ph.D degree in Computer Science from UCLA in 1995. He is the co-author of "Modern Information Retrieval." In 1999 he co-founded Akwan Information Technologies, a search engine focused on Brazil.…
Guru Says Delivery of Value Changing – Michael Porter
Michael Porter kicked off the World Innovation Forum at the Nokia Theatre in NYC today. He spoke on healthcare – a topic which affects everyone – you can a portion of this content in…
Authenticity Goes a Long Way in Customer Relations
By Jeff Nolan
I buy kitchen stuff from an online store on Amazon that, I think, is run by a woman out of her home. Whenever I get the stuff I order I curse the manner in…
What Twitter Really Means – Twitter User Data Highlights The Value Proposition
By John Furrier
According to the Conversational Media summit in NY, Twitter’s COO Dick Costolo is putting out some stats on Twitter usage, unique visitors and more importantly the preferred user experience that Twitter is seeing. These…