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Facebook Needs Better Customer Service

Will Facebook and other social networks eventually need to create a larger focus on their customer service and related tactics?  Social media has offered a certain air of democracy for individual end users, providing…

The CrunchPad is now the JooJoo

Sean and I sat through the press briefing by Fusion Garage’s Chandrasekar “Chandra” Rathakrishnan. It’s really hard to know who to believe in this, but what FG put forth today makes a lot of…

Spark Series Episode 3: Open

Once again, my friend and fellow ANGLEr Michael Sean Wright has hit it out of the park with a stellar mini-documentary in his Spark Series, this one entitled “Open.” Michael and co-documentarian Marc Ostrick…

FCC Admits That CableCARD is a Failure

Yep, total failure. There is no real 3rd party marketplace for CableCARDs and what the network operators provide is limited in functionality while costing the same as a set top box (e.g. Comcrap’s CableCARD…

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