Top Stories

Big Data Security: Olympics Strategies

Big Data Security: Olympics Strategies

Don’t freak out, but as InformationWeek notes, your networks could be under attack as you read this. Large and small organizations and projects must protect themselves against increasingly sophisticated modes of cyber attack. Having already received numerous cyber security threats, Olympics officials are prepared to protect their digital and physical interests using big data analytics. Larry Ponemon, president of the Ponemon Institute, an Internet think tank explains: "From the hacker's perspective, this is the mother of all opportunities.” For example, he posits: "If you had the ability to turn off an event, or just turn off the lights, and make people... more »
HP Services Launches Social Media Strategy Roadmaps for Contact Centers

HP Services Launches Social Media Strategy Roadmaps for Contact Centers

HP Enterprise Services is continuing its crusade to bring the contact center into the social enterprise with the launch of a new offering that aims to revamp a enterprise contact centers with a focus on helping agents communicate with customers in the bold new world of social media. The new HP Transformation Services – Customer Engagement Management (CEM) services portfolio - incidentally, a name only a product manager could love - involves a team of HP social media specialists "parachuting" to a customer site, says Dennis DeGregor, Worldwide CRM Executive for HP. Where most contact centers are "product-centric," says DeGregor, with customers having the... more »
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Thismoment Promises Open Graph Support - Beta Rolls Out Today

Thismoment gave us a sneak peek into one of the main features that will be included in a future release of its Distributed Engagement Channel platform, which rolls out in beta today. The company offers marketers a way to manage their brand across multiple social media sites, and some time down the road they’ll be able to exploit Open Graph – the Facebook API that allows developers to integrate their sites and apps with the network. The said version of DEC will include an Open Graph publishing tool that will simplify its usage, Thismoment says. It will do so by giving advertisers access... more »
Rackspace Coming to a Full Circle with OpenStack Cloud Launch

Rackspace Coming to a Full Circle with OpenStack Cloud Launch

Monday was a big day for Rackspace . The web host is one of the founders of OpenStack, an open cloud platform project that it collaborated on with NASA and a few others two years ago. Now, several releases and hundreds of additional contributors later, Rackspace has fired up its own commercial OpenStack cloud. This week U.S. customers gained access to the company's OpenStack-backed Cloud Databases, Cloud Servers and a Control Panel. UK customers will get access later this month on the 15th. Rackspace began stress testing its OpenStack-based cloud back in April.  Although Dell, HP and several other companies are also... more »
Hadoop, Big Data reports future growth

Hadoop, Big Data reports future growth

  A five year forecast report was recently released highlighting the technologies Hadoop and MapReduce and it reinforces the projected exponential growth curve that is taking place in the Big Data market. Driven by the continued emergence of Big Data onto the enterprise scene, the projections in the preview of the report are enormous. The report also states that the Hadoop-MapReduce solution to be the de-factor industry standard for business intelligence and projects a 58% compound annual growth rate. Back in March, Wikibon identified the importance of these transformational technologies in the “Big Data Manifesto” Wikibon has identified two Big Data approaches that... more »
FBI Sentinel System Finally Goes Live, 6 Years and $451M Later

FBI Sentinel System Finally Goes Live, 6 Years and $451M Later

Finally, the FBI is getting with the times. It might be $26 million over budget and have arrived 30 months later the planned, but at long last the Sentinel case management system is up and running. Sentinel is a digital records storage system has been designed to replace paper files. The system, which uses a Web-based interface for FBI employees to review and generate documents, finally went live on July 1, according to a report by Bloomberg earlier this week. Already, it's believed that more than 30,000 agents, analysts and other employees at the FBI are using the system. It is believed... more »
Craigslist Puts Its Foot Down With “Exclusive” Terms

Craigslist Puts Its Foot Down With “Exclusive” Terms

If you want to advertise something for sale on craigslist, you’re now going to have to make sure you don't post it anywhere else. That only applies of course, if you give damn about the rules. Apparently, the online classifieds website has just added a new user agreement, which states that any listing posted on craigslist has to be exclusive to them – they will own the rights to the content, which means it cannot be reposted on any other website. As of now, this is the message you’ll see when you’re about to confirm a listing on Craigslist: “Clicking ‘continue’ confirms that... more »
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Eyes Don't Lie: Where Eye-Tracking Meets Market Research

As brands go head to head for consumers dollars and advertising space rates increase, companies are realizing they need to be more strategic with their messaging to reach their target audience. What better way than to ask their potential consumers? However, traditional methods of collecting data from consumers surrounding brands need to be supplemented by new ones, which are based on more indirect indicators of what's happening. One method that is growing in the market research world is eye tracking. Eye tracking takes in to account not only what users remember or perceive but also what they have actually done or seen.  Collecting data through many sources and with multiple methods... more »
Breaking Analysis: EMC Lenovo Deal Expands TAM and Sheds Slow Growth Asset

Breaking Analysis: EMC Lenovo Deal Expands TAM and Sheds Slow Growth Asset

“The enemy of my enemy is my friend” Chinese (and Arabic) proverb EMC’s announcement that it struck an OEM deal with Lenovo, and will be forming a JV with the Chinese PC maker, signals the next chapter in EMC’s expansion into server markets generally and China specifically.  Joe Tucci was in Beijing earlier this morning to announce the relationship which involves three components: Joint development in servers. EMC and Lenovo will form a server technology development program that is a two-way street. EMC will provide enerineering expertise to Lenovo for X86 systems (remember the old AViiON line from Data General—EMC still has a... more »
Dropbox Acknowledges Employee Hacked; Threats Don’t Always Hit the Clients Directly

Dropbox Acknowledges Employee Hacked; Threats Don’t Always Hit the Clients Directly

Over the recent weeks, fears of a breach at Dropbox fueled a great deal of speculation when clients of the cloud-storage service discovered an increase in spam coming to e-mail addresses they registered there. To their credit, Dropbox quickly got the ball rolling on an investigation into what happened and how they could have leaked otherwise confidential client information and yesterday they acknowledged that what happened is one of their employees had their account breached. “Our investigation found that usernames and passwords recently stolen from other websites were used to sign in to a small number of Dropbox accounts,” the cloud-storage... more »

Premium Research

- George Gilbert

Hadoop is one of the most innovative ecosystems the industry has ever seen. But fragmentation and complexity are the trade-offs of all this rapid evolution while the platform is still maturing. Choice has a cost. This research report has only examined the compute engines that process data. But the fragmentation in management, governance, and security tools is just as great. There is a continually expanding array of tools such as Oozie, Falcon, Atlas, Knox, Ranger, HDFS DARE, Ambari, Hue, Sentry, Sahara, Cloudera Manager and Navigator, and Zookeeper. At some point it makes sense for customers to consider investing in a tool that can hide much of that complexity. To be clear, there is no magic product that can hide all these technologies. But when customers take the perspective of simplifying an end-to-end process, solutions are available to address the problem.

- David Floyer

CIO and senior IT executives should minimize investments in HDDs for latency storage investments going forward. Storage practitioners should focus on moving latency storage to flash, implementing a sound catalog strategy for the management of snapshots, and a strategy for linking to on-premise or cloud-based capacity resources. Any storage that involves assisting end-users and customers should be regarded as latency storage.

- Ralph Finos

A companion piece to Wikibon's Public Cloud Market Forecast 2015-2026, this research examines the revenue from SaaS, IaaS and PaaS vendors. The competitive environment surrounding the Public Cloud is in flux. SaaS remains turbulent with new entrants successfully gaining share and incumbent licensed software providers trying to develop SaaS offerings and reclaim leadership positions they have maintained for a decade or more. The IaaS segment leadership is beginning to crystalize as a function of scale, but PaaS is just formulating and finding its way. As such, enterprises need to be wary of which providers are winning and losing (and where), but more importantly what they themselves intend to accomplish with Public Cloud.

- David Floyer

Cataloging and automated policy management are the key enablers of a virtual flash world, where storage snapshots are both King and Knave. Combining cataloging and automated policy management is the only solution to enabling storage copy reduction in harmony is risk management and compliance. This enables and justifies an all-flash data center, enables data to be available quicker to the business and other IT functions, and drives greater business and IT productivity and responsiveness. CIOs and senior management should create a small team of the best and brightest, create an optimized all-flash virtual environment with a programmatically integrated catalog in a subset of the datacenter, and demonstrate the practicality and benefits of this environment to the business and IT.

- Stuart Miniman

VMworld has grown to be one of the largest and most important technology industry events. Wikibon has attended this event for many years and will have its largest presence this year as part of a double-set of theCUBE. Coverage will examine the broad and diverse ecosystem including storage, cloud, networking and much more.

- David Floyer

Wikibon believes latency storage vs. capacity storage is a key storage dimension, with different functional requirements and different cost profiles. Latency storage is found within the datacenter supporting more active applications, and in general has a high read bias. Latencies can vary from 1 millisecond down to a few microseconds; the lower (better) the latency the closer to the processor resources it is likely to be. It is also found for the metadata layer for capacity data. The boundary for latency storage will reduce down to 500 microseconds over the next three years. Capacity storage is found in archive, log, time-series databases for the Internet of things and many other similar applications. In general it is write-heavy. Latencies are generally above 1 millisecond, do not have to so close to the processor, and are suitable for remote private, public and hybrid cloud storage. Some parts of the capacity market place will have latencies as low as 500 microseconds over the next three years. Wikibon has added this dimension to the other storage dimensions projected, which include HDD vs. Flash, Hyperscale Server SAN vs. Enterprise Server SAN vs. Traditional SAN/NAS storage, Physical Capacity vs. Logical Capacity and SaaS Cloud vs. IaaS Cloud vs. PaaS Cloud. All these dimensions are projected for both Revenue and Terabytes. There is a strong correlation and interaction between the latency/capacity dimension and HDD/Flash dimension. Wikibon provides detailed breakdown of the storage projections for Premium clients.

- Brian Gracely

With the EMC Federation in transition, VMware needs to take a greater leadership role in delivering cloud services. VMware's ability to lead their customers transitions to Hybrid Cloud requires them to deliver a more robust, more agile vCloud Air platform.

- Brian Gracely

While the majority of Enterprise CIOs continue to have Hybrid Cloud near the top of their priorities, the solutions in the marketplace often fall short of expectations. Wikibon analysts look at the state of Hybrid Cloud from a C-Suite perspective.

- Ralph Finos

Maturity by industry is a function of customer and prospect skills, competitive drivers within the industry, the nature of the data in question as well as the complexity of the analytics required, and most importantly the problem that the prospect or customer is trying to solve. Identifying where customers are in their journey and helping them to reach the next level is key to vendor success.

- Ralph Finos

Both customers and vendors need to prioritize how they address adoption barriers. As with all emerging technologies, a full solution will often require extensive 3rd party participation, such as “data wrangling” and SQL data access tools. SQL data analysis offerings are maturing rapidly in the areas of application performance under greater user and data volume loads both from the Hadoop distribution vendors as well as 3rd parties. Other barriers, such as a skills gap across many roles, are more intractable. Smaller customers with fewer specialized practitioners in each role should include in their evaluations cloud-based solutions that are fully managed services.