UPDATED 13:00 EDT / NOVEMBER 01 2018

APPS

ERP for subscription-based business pulls it all together

The everything-as-a-service movement is rearranging things for enterprises and consumers alike. The bundles of software-based service clouds in enterprise information technology can be difficult to integrate. And as more businesses switch to subscription models, they wind up with innumerable data points to track on the delivery journey. Naturally, many are yearning for a solution that herds everything neatly into place.

“Data silos that you’re so desperately trying to run away from coming back on steroids in the age of multicloud,” said Juergen Lindner (pictured), senior vice president of product marketing, software as a service, at Oracle Corp.

Lindner spoke with John Furrier (@furrier), host of theCUBE, SiliconANGLE Media’s mobile livestreaming studio, at theCUBE’s studio in Palo Alto, California. They discussed Oracle’s latest announcements and the evolution of ERP. (* Disclosure below.)

Consumer ADHD hits the enterprise

Each SaaS cloud that an enterprise adopts comes with its own idiosyncrasies, security risks, and integration challenges, to name a few. Customers have to figure out how to fit them into their existing body of IT stuff. Oracle acknowledges that customers have heterogeneous environments today, according to Lindner. It is not just foisting point solutions on them and saying, “Good luck!”

The company’s latest announcements seamlessly stitch together the pieces that go into enterprise resource planning, subscription-based delivery, and intelligent tracking and tracing. “We’re so conditioned in consumer life that you ask a question, you get instant gratification of a response,” Lindner said. “This is exactly the type of experience we’re going to see in enterprise systems as well.”

The new breed of ERP systems will have to fit the subscription-based delivery models taking over at many businesses, according to Lindner. “A big announcement [at last week’s OpenWorld event] was Subscription Management, which is a unique offering where we have really plowed together the combined strengths of our customer experience cloud to handle seamlessly the customer-facing interactions,” he said.

Crucially, it has combined this with Oracle’s ERP to solve billing, renewal cycles, and revenue recognition seamlessly in a single connected offering. “We don’t think that you can solve subscription management in isolation,” Lindner concluded.

Watch the entire video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s CUBE Conversations(* Disclosure: Oracle Corp. sponsored this segment of theCUBE. Neither Oracle nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE

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