UPDATED 13:00 EST / NOVEMBER 13 2019


With Internet Insights, ThousandEyes helps customers manage what they don’t own

People don’t think twice about moving from room to room inside their own home because they own the entire structure. But what about moving across the vast virtual landscape of the internet, which is owned by no one entity and has reached over 6 billion indexed pages according to the latest statistics?

For enterprises moving to the cloud, being able to visualize and navigate the complex highways and byways of the internet can be a daunting task. That’s precisely the challenge that ThousandEyes Inc. is looking to meet.

“In today’s world, the cloud is your new data center, the internet is your new network, and software as a service is your new application stack,” said Mohit Lad (pictured), co-founder and chief executive officer of the company. “ThousandEyes is built to be the only thing that can see across all three of these like it’s your own private environment.”

Lad spoke with Jeff Frick (@JeffFrick), host of theCUBE, SiliconANGLE Media’s mobile livestreaming studio, in Palo Alto, California. They discussed new reports and services released by the company and how one customer was helped by ThousandEyes’ network insight (see the full interview with transcript here). (* Disclosure below.)

Data-driven intelligence

On Wednesday, ThousandEyes launched a collective view of global internet performance. Internet Insights is designed to leverage de-indentified telemetry data from the over 8 billion service paths the company measures per day and the 33 million network traces it collects per hour.

The result is a macro view of global internet outages that extends far beyond what monitoring by individual organizations can provide.

“That is giving you the power to look at the internet more holistically,” Lad said. “It’s the first time that somebody can actually see the internet, see all the connections and what is going on between major service providers and feel like you completely own the environment.”

ThousandEyes built its reputation as an internet and cloud intelligence company through a combination of sensors it has deployed in critical parts of the World Wide Web and research gathered from comparative analysis of network-performance metrics. The release of Internet Insights capitalizes on the company’s ability to link issues discovered through service-level tests with macro views so that users can fully understand the severity and duration of an event within a provider network.

Concurrent with the announcement of Internet Insights, ThousandEyes also released findings from its second annual “Cloud Performance Benchmark” report.

“It’s helping people understand the nuances, the performance differences, the architecture differences between Amazon, Google, Azure, IBM Cloud and Alibaba Cloud,” Lad explained. “We found some really interesting findings that surprised us as well.”

The latest report documented how some cloud providers were relying significantly on the public internet to transport traffic instead of on their own backbones and detailed evidence that Latin America and Asia have the highest performance variations across all clouds.

Performance variation in Asia can be seen in one customer example, according to Lad. A client needed to rely on an internet service provider for the successful deployment of a new SD-WAN solution. Using ThousandEyes’ technology, it became rapidly apparent that one particular ISP under consideration had time-of-day congestion issues.

“With that view they could implement the entire SD-WAN on the ISP that actually worked well for them,” Lad said. “So, planning is an important part of this.”

Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s CUBE Conversations. (* Disclosure: ThousandEyes Inc. sponsored this segment of theCUBE. Neither ThousandEyes nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE

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