UPDATED 16:12 EST / FEBRUARY 02 2021


Atlassian targets large organizations with Cloud Enterprise offering

Atlassian Corp. Plc today launched Cloud Enterprise, an offering that allows large organizations to use its software with more flexible licensing terms and gives them access to advanced administration features.

Atlassian sells a collection of popular software products used by more than 80% of the Fortune 500. The company’s perhaps most well-known solution is Jira Software, a tool that helps application development teams coordinate their work. Atlassian also offers Jira Service Management, a specialized version of the tool for delivering technical support, and Confluence, a general-purpose collaboration platform.

The newly launched Cloud Enterprise encompasses all three solutions. Enterprises that sign up for the offering can deploy an unlimited number of Jira Software, Jira Service Management and Confluence instances. The everything-included pricing structure is meant to simplify billing for large organizations that need to operate multiple, separate deployments of the same Atlassian product.

“This means independent lines of business, regional teams, or acquired entities can maintain autonomy for their own product instances,” Bala Venkatrao, the head of product for Enterprise Cloud, explained in a blog post today. To accommodate companies that have the opposite requirement and need to deploy one supersized deployment instead of several smaller ones, Enterprise Cloud allows up to 20,000 users to share a single instance.

The offering also provides multiple other features not included in the less expensive versions of Atlassian’s products. There’s a 99.95% service-level agreement that promises fewer than 21 minutes of downtime per month. Information technology teams, in turn, have access to a administration console they can use to centrally manage their companies’ different Jira Software, Jira Service Management and Confluence deployments.

For enterprises with operations in multiple countries, Atlassian has added in a data residency capability. The feature allows IT teams to specify the region where information kept in Atlassian’s products should be stored. Keeping information in the jurisdiction where it was generated is necessary to complying with certain privacy and industry-specific data protection regulations.

Down the line, Atlassian plans to add yet more features to help customers manage their data. Among the items on the agenda is a tool that will enable organizations to encrypt information they keep in Atlassian products using their own encryption keys instead of ones provided by the software maker. 

The launch of Cloud Enterprise comes as the company works to move more of its customers from the on-premises editions of its products to the cloud versions. TechCrunch reported that Atlassian plans to stop selling and supporting certain on-premise offerings by 2024.

“More than 95% of new customers start with Atlassian cloud products, and more and more on-premise customers are making the switch to cloud,” Atlassian’s Venkatrao wrote. 

Image: Atlassian

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