PagerDuty Inc. is at the top of the digital infrastructure game, with over 60% of Fortune 100 companies utilizing its services for cloud computing incident management.

With an impressive client base and an industry that commands innovation, PagerDuty is consistently releasing new products and services to keep up with the ever-evolving cloud.

“PagerDuty, even with the pandemic, still grew pretty rapidly last year,” said Sean Scott (pictured), chief product officer of PagerDuty. “And it speaks to that migration to digital where digital is now becoming table stakes and just part of what you have to do as a business as opposed to it used to be a goal. You have to focus on your digital platform if you want to simply stay relevant today.”

Scott spoke with Natalie Elrich, host of theCUBE, SiliconANGLE Media’s livestreaming studio, during PagerDuty Summit. They discussed upcoming PagerDuty services, maintaining PagerDuty’s vision, how the company grew during the pandemic and more. (* Disclosure below.)

Simplifying automation

Last year, PagerDuty announced its acquisition of Rundeck Inc., leading to this year’s announcement of Runbook actions, an integration between the two companies.

“You could think of it as kind of quick, kind of micro-automations or short automations to give responders much more insights into what’s happening with an incident,” Scott said.

Another announcement was Service Graph, a new way to model services and give companies a better understanding of their dependency graphs.

“Now we have new visualizations to show the responders exactly what’s happening, and you can quickly see is it you, or a dependency, maybe multiple teams are having the same issue, that because one of the core services that everybody leverages is down,” Scott stated.

Scott concluded the conversation by outlining the pillars supporting PagerDuty’s vision, which included flexibility, connection and automation.

“We’re seeing that when our customers take advantage of that platform, they can automate away the toil and automate a lot of redundant work, and work that is just busywork that keeps people from doing their day jobs, so to speak,” he concluded

Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s coverage of PagerDuty Summit 2021. (* Disclosure: TheCUBE is a paid media partner for PagerDuty Summit. Neither PagerDuty Inc., the sponsor of theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE