Mark Albertson
Latest from Mark Albertson
The good news for software developers is that a cloud-native services delivery model is proving to be reliable and scalable by construction. However, it’s the construction part that still needs more work. In the second installment of a series of interviews with thought …
Viewers speak, Comcast listens and cable TV rides its own wave of digital transformation
Seventy years after the first television remote control device was created, it has now become a conversational friend. When Comcast Corp. introduced a voice-activated remote called the XR11 in 2015, the intent was to provide TV viewers a way to more easily …
Analyst: Don’t underestimate impact of JEDI contract and developer engagement on Microsoft
When the news broke last month that Microsoft Corp. would be awarded the hotly contested $10 billion Joint Enterprise Defense Infrastructure contract to provide cloud services for the Department of Defense, much of the ensuing publicity focused on the size of the deal and …
Security plays key role for Schneider Electric as part of its digital transformation journey
When Schneider Electric SE, the €26-billion French multinational energy company, wanted to embrace digital transformation, it decided the effort should be focused on more than just its own internal processes. So the firm created its own digital unit with an eye toward …
How customer obsession is driving Microsoft’s channel partner strategy
With more enterprise-technology choices than ever before, customers today call the shots. This is why customer relationships are no longer merely managed in the fast-moving digital world, but they must be deeply understood to the point of obsession. And it is valuable …
It’s complicated: Examining our relationship with intelligent machines
Despite the growing use of artificial-intelligence tools on a global basis, there is no universal code of ethics to govern its use. Should there be one? That’s a key question the technology industry is beginning to wrestle with as the use of …
From embattled to embraced, Barracuda’s CEO sees a different side of Microsoft
From the standpoint of one security partner, Microsoft Corp. is a very different company today. As the current president and chief executive officer of Barracuda Networks Inc., BJ Jenkins (pictured) can recall a time when a visit to the company’s headquarters in …
Microsoft pivots digital assistant Cortana toward workplace productivity
Microsoft Corp. announced new enhancements to its personal digital assistant, Cortana, this week, and the changes appear directly aimed at improving productivity in the workplace. The announcements from Microsoft include a Cortana-driven Play My Emails service in Outlook for business communications, along with new …
Scaling the ladder: IBM leverages Watson tools and open source to bridge AI gaps
When it comes to artificial intelligence, IBM Corp. is increasingly finding itself having to fill gaps. There are skills gaps for data scientists who build training models, organizational gaps where companies struggle over how AI should be built and implemented in the …
At Ignite, Microsoft pitches its new role embracing the wider tech ecosystem
Microsoft Corp. made a series of announcements on Monday that involved cross-platform deployment of Azure Cloud services, analytics and an expanded edge infrastructure, but a secondary story may well be how the company is redefining its role in the tech community at …