Mark Albertson, Author at SiliconANGLE

Cloud

Amazon Web Services sharpens its focus on cloud security

By Mark Albertson Mar 27, 2019

The pressing need for better cybersecurity dominated today at Amazon Web Services Inc.’s AWS Summit, making it clear that Amazon.com Inc.’s cloud computing giant is making it an even higher priority. Security was arguably…

AI

Corporate reinvention also means change for IT operation to meet new business needs

By Mark Albertson Mar 27, 2019

Survival in today’s corporate world sometimes means being able to embrace a process of reinvention. Both Adobe Inc. and Intuit Inc. reached similar crossroads several years ago when the two firms made significant changes…

Cloud

Adobe owes transformation to personalization at cloud scale

By Mark Albertson Mar 27, 2019

When did Adobe Inc. suddenly become Amazon.com Inc.? A day after Adobe kicked off its major show in Las Vegas this week, a scan of the headlines revealed the flurry of announcements that usually…

Cloud

MetLife pioneers the emerging role of a marketing CIO

By Mark Albertson Mar 26, 2019

Information technology and the marketing world are strategically converging in many enterprises today, so it is no surprise that the role of a marketing chief information officer would emerge as well. It’s instructive to…

AI

AI’s big challenge: how to engineer in social responsibility

By Mark Albertson Mar 26, 2019

The current discussion around artificial intelligence is beginning to resemble the process of buying a shiny new car. There is a great deal of time and energy devoted to haggling over the cost and…

Emerging Tech

Seeing is believing: Zoom rides video-first strategy to a public offering

By Mark Albertson Mar 25, 2019

There are times when technology appears to resemble a magic trick, a mysterious sleight-of-hand that makes things happen in ways that can be difficult to fathom. Walk into a room, speak to a device…

AI

Kyndi breaks out of the black box with explainable AI

By Mark Albertson Mar 25, 2019

Like a teenager who sometimes makes poor choices and can’t always explain the emotions that led them astray, artificial intelligence is experiencing growing pains. Although the term was first coined by computer scientist John…

Big Data

Five9 wants to put love and George Clooney back into the contact center experience

By Mark Albertson Mar 21, 2019

In today’s digital world, after all the infrastructure-tweaking, platform-building and cloud-architecting that consumes vast resources of enterprise time and energy, the ultimate common denominator boils down to customers and love. “We think a lot…

AI

Zoom zeros in on vision for a video-first communications culture

By Mark Albertson Mar 20, 2019

Flying through Chicago’s O’Hare airport, Zoom Video Communications Inc.’s chief information officer, Harry Moseley (pictured), had to conference into an important sales call fast. Any airport is usually the worst place to hold a conference call,…

AI

ServiceNow’s CR approach kicks customer service off its corporate island

By Mark Albertson Mar 20, 2019

ServiceNow Inc. is part of a breed of companies seeking to capitalize on the third stage of what has been a steady evolution in software-driven enterprise customer management. Starting as an element of customer…

Mark Albertson

Corporate reinvention also means change for IT operation to meet new business needs

MetLife pioneers the emerging role of a marketing CIO

AI’s big challenge: how to engineer in social responsibility

Kyndi breaks out of the black box with explainable AI

LATEST FROM THECUBE

UPCOMING CUBE EVENTS

RECENT CUBE EVENTS

Supermicro Open Storage Summit 2026

Black Hat USA 2026

GraphTalk 2026

AMD Advancing AI 2026

RAISE Summit 2026

SIGN IN

Bio

Ethics statement

Contact us

Partner with us

Contact us

Guest inquiry