Mark Albertson, Author at SiliconANGLE

Cloud

‘One tool to rule’ for enterprise communications reminiscent of public cloud debate two years ago

By Mark Albertson Mar 19, 2019

During the keynote remarks delivered at Enterprise Connect today, attendees heard a representative from one large company declare plans to standardize on a single enterprise communications tool and have every division follow along. For some…

Emerging Tech

Now used by 500K organizations, Microsoft Teams releases new collaboration tools

By Mark Albertson Mar 19, 2019

Started only two years ago, Microsoft Corp.’s workplace collaboration tool called Teams has experienced growing adoption. Teams is now being used by more than 500,000 organizations, including 91 percent of Fortune 100 firms, according…

AI

Customer support is increasingly becoming an omnichannel experience

By Mark Albertson Mar 19, 2019

Knowledge may be power, but when it comes to solving a particularly thorny customer problem, there’s never enough information for most contact center personnel. The key is to provide customer support staff with multiple…

Security

Phishing and nation-state hacking add tension to the threat landscape for cybersecurity experts

By Mark Albertson Mar 18, 2019

The key to a successful robbery isn’t breaking a window or short-circuiting an alarm system. It’s having the victim graciously open the heavily locked front door and letting the thief right in. In the…

Security

Death by hacking remains a real concern in the medical community

By Mark Albertson Mar 13, 2019

As if the possibility of harm from illness or disease were not enough to worry about, unsecure medical devices designed to help could kill us too. Last week, Check Point Software Technologies Ltd. posted…

Security

As cybersecurity threats rise, solutions fatigue sets in for CISOs

By Mark Albertson Mar 12, 2019

Are chief information security officers growing tired of having to manage multiple solutions and vendors to protect their businesses? The recently concluded RSA Conference in San Francisco attracted 42,000 attendees and more than 700…

Security

Unseen IoT threats bring major vulnerabilities, says Symantec exec

By Mark Albertson Mar 12, 2019

Cardiac devices, baby heart monitors, webcams, automobiles … all “internet of things”-connected today and all very hackable. These are just a few of the estimated 27 billion IoT devices expected to be on the…

Security

Attack scale dictates ‘zero-trust’ cybersecurity approach for Palo Alto Networks

By Mark Albertson Mar 11, 2019

Just how significant is the threat activity by malicious actors against the global cybercommunity? One major cybersecurity company offers a hint of the current level of attacks. “We find 20,00 to 30,000 brand new…

Security

IT and OT plus IoT equals big challenge for security against nimble attackers

By Mark Albertson Mar 11, 2019

Some of the best software coders in the world are criminals, and industry security experts know they are getting even smarter. One of the most potent ransomware programs seen to date is GandCrab, not…

Security

Envisioning a tech future based on managing digital risk and building trust

By Mark Albertson Mar 8, 2019

When Rohit Ghai (pictured) was named RSA Security LLC’s new president in 2017, he spoke about the importance of connecting insight with context to manage business risk. Two years later, the cybersecurity community is…

Mark Albertson

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