Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

Identity crisis: Will CDO role make CIOs irrelevant? | #MITCDOIQ

The chief information officer (CIO) role seems to go through a crisis about once every decade, from the “career is over” one-liners of the 1990s to Nicholas Carr’s 2003 declaration that “IT Doesn’t Matter.” Its newest challenge may come from the emerging function of the chief data officer (CDO). This week’s MIT Chief Data Officer ...

Wikibon says Server SANs set for explosive growth

The Server SAN market is set for explosive growth that will see this new breed of software-led storage quickly overwhelm traditional spinning disk arrays within the next five years and make up 88 percent of the enterprise and hyper-scale storage markets by 2026, according to a new Wikibon report. Server SAN is built on commodity ...

Google crushes expectations amid signs of fiscal discipline

With Facebook nipping at his heels in video, European regulators pressing for antitrust measures and its search engine market share stagnant, Google has been under a lot of pressure this year. But you wouldn’t know it from the quarterly earnings report released this afternoon. Google reported second-quarter earnings of $6.99 per share on $17.73 billion ...

Business intelligence helps developer get prospects out of the office, onto the golf course

When Jamie Adams (right) joined real estate luxury development company The Cliffs two years ago following a 12-year career at Michelin NA, she quickly discovered that management reporting was anything but luxurious. The Cliffs was in the process of merging its club operations and real estate business units into a master collection of seven luxury ...

Jitterbit rolls out unified API deployment/management platform

Enterprise integration vendor Jitterbit, Inc. today announced a cloud platform for companies to use in quickly designing and managing real-time application program interfaces (APIs), a middleware technology that is fast gaining favor as a quick and relatively secure way for enterprises to integrate applications flexibly. Harmony Live “is a way to connect anything with an ...

MariaDB adds Docker, Chef support in summer release

MariaDB Corp. is focusing on developers in the summer release of its namesake database and related MaxScale proxy server. Founded by the developers of MySQL in the wake of Oracle’s acquisition of that software, MariaDB has seen rapid growth. It has taken over MySQL’s role as the “M” in the LAMP (Linux/Apache/MariaDB/PHP/Python/Perl) open source stacks from ...

SIOS aims to bring order to virtual machine complexity

Breaking out of its high-availability computing niche, SIOS Technology Corp. is today announcing a virtualization monitoring and optimization platform tuned to VMware, Inc. environments. The company, which was founded in 1999 as a maker of clustering software, says its SIOS iQ technology can detect the full realm of devices, processes and relationships in a virtualized ...

IBM outsourcing deal validate’s Wikibon “mega-data center” vision

IBM’s massive nine-figure contract to help Columbia Pipeline Group Inc. upgrade its infrastructure and internal employee support operations over a five-year period is symbolic of a bigger transformation outlined by Wikibon cofounder David Floyer (below) in a concept he calls the “mega-data center.” Floyer first articulated this vision a year ago and recently updated it ...

Former HP exec Veghte signs on as head SurveyMonkey

Having spearheaded much of the strategy behind cleaving Hewlett-Packard Co. in two, Bill Veght will face a very different challenge in his new role: Pulling together a company that’s coping with grief. SurveyMonkey, Inc., a fast-growing provider of online research tools, today announced that Veghte would become its new CEO, filling the void left when former CEO David Goldberg ...

How Sprint is making customer service social

Ever since @ComcastCares kicked off the social media customer service revolution seven years ago, companies have been evolving and refining their approach to handling customer service issues in a proliferating number of channels in ever-tighter timeframes. Telecommunications service provider Sprint Corp. is adopting a new approach to customer service that empowers agents to move incoming ...