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Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.


Latest from Paul Gillin

Aerospike reels in $109M to accelerate its high-speed database

Aerospike Inc., which sells a highly scalable, real-time NoSQL database management system, said today it closed a $109 million investment round led by Sumeru Equity Partners LP with participation from Alsop Louie Partners LLC. That brings its total funding to $241 million. …

Lumana launches with AI-powered video surveillance system

Lumana AI Inc., maker of a cloud-based security platform with image recognition capabilities, is emerging today with $24 million in seed funding. The company says its technology transforms any security camera into an AI-powered device capable of identifying complex events and risks. …

Oracle NetSuite expands gen AI features across its product line

Oracle Corp.’s NetSuite subsidiary today said it’s expanding generative artificial intelligence capabilities across the product line with additional Text Enhance features targeted to specific uses. The company also announced the launch of the NetSuite Analytics Warehouse Multi-Instance Connector for consolidating data from …

Databricks open-sources its own large language model, DBRX

Databricks Inc. today launched DBRX, a general-purpose large language model that it says outperforms all existing open-source models — and some proprietary ones — on standard benchmarks. The company said it’s open-sourcing the model to encourage customers to migrate away from commercial alternatives. …

Neo4j, Microsoft add graph features to Azure AI services

Neo4j Inc. and Microsoft Corp. announced a collaboration today to integrate graph database features into Microsoft’s Fabric and Azure OpenAI services, with an aim to help users uncover patterns and relationships in structured and unstructured data that aren’t as easily visible in other …

Zoom adds collaboration platform and expands AI support

In what the company said is one of the biggest announcements it will make this year, Zoom Video Communications Inc. today introduced Zoom Workplace, an artificial intelligence-enhanced collaboration platform that integrates with customers’ existing technology stacks and supports a wide range of …

Salesforce expands AI features in Service Cloud

Salesforce Inc. is strengthening artificial intelligence capabilities in its contact center-oriented Service Cloud to identify recurring issues better, recommend next steps based on customer feedback, help customer service agents resolve issues more quickly and upsell customers. The services use Einstein 1, a recently …

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