Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

IBM says its new tape archive battles ransomware while cutting energy costs

IBM Corp. is stressing security and sustainability with today’s announcement of a tape library for archival storage use that can be physically air-gapped to protect against ransomware and that the company claims uses 97% less power than spinning disks. The IBM Diamondback Tape Library is aimed at organizations with very large archival storage needs that ...

Investors cheer as IBM beats estimates and issues upbeat forecast

Investors who have been anticipating IBM’s third-quarter earnings as a bellwether for the fortunes of the overall technology industry got a reason to cheer this afternoon as the company reported third-quarter results that handily beat expectations and issued an optimistic forecast for the full year. Third-quarter revenue rose more than 6% from a year ago, ...

‘Stupid pill’: Fees for moving data around the cloud persist despite rising customer ire

When it comes to the fees the big cloud platform providers charge for customers to retrieve their data, Vince Kellen is pretty blunt. “It’s a stupid pill,” he said. “I believe they do this because they believe it will keep me from leaving them. I call that ‘value subtract competition.’” Kellen, who is the chief ...

Qualtrics says it can reliably correlate employee satisfaction with customer experience

Qualtrics International Inc. today announced a new product line that it says can automate the task of connecting and measuring relationships among employee, customer and brand experiences. Qualtrics CrossXM lets organizations correlate employee experience metrics like manager support, career development and recognition with the impact on customers as measured by satisfaction scores, repeat business and other ...

Oracle opens its full internal development platform for customer and partner use

Oracle Corp. today is making the full range of user interface design tools, templates and objects that it uses to develop its commercial applications available to all users of its Oracle Applications Platform. The release is the culmination of a three-year effort to overhaul the company’s user interface along a set of design principles it calls Redwood. The ...

Walmart blazes trails with its enterprise ‘supercloud’

When Walmart Inc. commits to something, it tends to think big. Building a supercloud is no exception. For the past two years the Bentonville, Arkansas-based retail giant has been putting in place an abstraction layer that masks the distinctions between its preferred public cloud providers, internal hybrid cloud and edge computing nodes in 10,000 locations ...

Report finds insiders are a bigger data exposure risk than most executives think

A record 47 million Americans quit their jobs voluntarily in 2021, and apparently many took sensitive information with them. That’s the conclusion that emerges from a new report by data detection and response firm Cyberhaven Inc. The company analyzed 372,000 incidents of data exfiltration — or the unauthorized transfer of sensitive information from one system ...

Oracle NetSuite gets slew of new features

Oracle Corp.’s NetSuite subsidiary is using its SuiteWorld conference in Las Vegas today to announce a broad set of enhancements to its suite of financial and human resources applications for midsized businesses. Highlights include improved accounts payable automation, a configure/price/quote or CPQ utility, and a mobile application that aids in packing and shipping. NetSuite AP ...

JPMorgan Chase convenes first global conference for its data scientists and software engineers

Large enterprises rarely publicize their internal meetings, but financial services giant JPMorgan Chase & Co. is taking the unusual step of telling the world about its first global conference of software engineers and data scientists that convenes today at the company’s Global Technology Center in Dallas. The event, called Devup, was created and designed by ...

SAS launches first cloud app with pay-as-you-go pricing

SAS Institute Inc. is making one of its top software applications available on a pay-as-you-go basis for the first time with today’s announcement that its Viya analytics platform is now available on the Microsoft Azure Marketplace. The announcement represents an evolution in thinking at the 46-year-old maker of statistics and analytics software. Although the company ...