Even though Cisco Systems Inc. has just postponed its Cisco Live digital event scheduled for this week, something that the networking giant announced last week could prove to be among the most interesting things it’s planning in coming months: a renewed focus on small businesses. It’s fair to say that no company has dominated networking and communications ...

As an analyst, I get asked a lot about what the new normal looks like. It’s fair to say that the COVID-19 pandemic has been the single biggest disruptive force in business of my 30-year career, perhaps ever. The only thing that may have rivaled it was Y2K, but that had a well-defined end date and ...

In the wake of the COVID-19 pandemic, Cisco Systems Inc.’s remote workforce quickly swelled from 25,000 employees working remotely to more than 140,000 teleworkers in 96 countries, providing one of the most sweeping examples of how companies can pivot their employees to working remotely. Just a few short months ago, chief information officers couldn’t have ...