UPDATED 15:30 EDT / JANUARY 22 2018

EMERGING TECH

UiPath ushers George, Rosie and Sunny into the digital workforce

George Washington may be known as the first president of the United States, but today he’s a recent new hire at the National Aeronautics and Space Administration. That’s because George is actually a software robot, designed and implemented by UiPath Inc. to interact with information technology systems and perform business processes. And when George needs his password changed (as mandated by the space agency every 90 days), his robot manager — Constitution — handles the duty.

“Our technology, which has been built over a number of years, has perfected the ability to replicate and emulate a human user interacting with multiple systems,” said Bobby Patrick (pictured), chief marketing officer at UiPath. “Now the software robot can do the exact same things in a matter of minutes with complete accuracy.”

Patrick stopped by theCUBE, SiliconANGLE Media’s mobile livestreaming studio, and spoke with host Peter Burris (@plburris) at SiliconANGLE’s studio in Palo Alto, California. They discussed how the company’s robotic technology can mimic human interaction, various use cases, and future integration of artificial intelligence tools. (* Disclosure below.)

Mimics human interface with computers

UiPath’s digital workers are built using technology called robotic process automation. It’s software that mimics human interaction with computers and can automate a number of rules-based, repetitive back-office tasks.

In addition to NASA’s George, UiPath’s robots can be found in financial institutions such as a Florida bank, where “Sunny” manipulated complex transactions across multiple systems to process desperately-needed home loans in the aftermath of Hurricane Irma in the U.S. last year. And West Monroe Partners in Chicago, Illinois, is using software robot “Rosie” to keep pace with the onboarding process for new employees.

“That’s what’s happening here; you’re building out your digital workforce,” Patrick said. “We say there will ultimately be one robot per every employee.”

A key element of UiPath’s technology involves AI being able to draw from repetitive experience. The company’s Intelligent Process Automation is based on integration with cognitive services, such as those provided by IBM, Microsoft and Google. Upcoming releases will offer more natural language processing and machine learning services for on-premises and cloud platforms.

“Instead of having a rule in the process that executes, you actually have the experience,” Patrick said. “It’s been an amazing adventure to see this technology really deliver outcomes for companies faster than I’ve ever seen happen in tech in my history.”

Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s CubeConversations. (* Disclosure: UiPath Inc. sponsored this segment of theCUBE. Neither UiPath nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE

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