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AI

‘Customer Cloud’ engages business teams for 360-degree customer view

By Silvia Fregoni Nov 13, 2019

The idea that subscription businesses should have a 360-degree view of customers is not new, but a fresh way to achieve this goal has hit the scenes, according to customer-success startup Gainsight Inc. The company…

Apps

Google is teaming up with banks to launch a checking account service

By Maria Deutscher Nov 13, 2019

Google LLC wants a bigger slice of the financial services market. In a Wall Street Journal interview published today, Caesar Sengupta, the head of the company’s Payments group, revealed that his unit is building…

Cloud

Container shakeup: Docker sells enterprise business to Mirantis, appoints new CEO

By Maria Deutscher Nov 13, 2019

Software container pioneer Docker Inc. is selling off its enterprise business to Mirantis Inc. as part of a shakeup that will also see Scott Johnston, formerly its head of product, take over the reins as…

Apps

At Universe, GitHub rolls out Actions, Packages and more open-source goodies

By Kyt Dotson Nov 13, 2019

GitHub Inc., an open-source repository for managing and hosting code acquired last year by Microsoft Corp., today opened its annual GitHub Universe conference in San Francisco with a raft of improvements and new features…

Cloud

With Internet Insights, ThousandEyes helps customers manage what they don’t own

By Mark Albertson Nov 13, 2019

People don’t think twice about moving from room to room inside their own home because they own the entire structure. But what about moving across the vast virtual landscape of the internet, which is…

Cloud

Google makes biggest gains in ThousandEyes’ report on public cloud network performance

By Mike Wheatley Nov 13, 2019

Network intelligence company ThousandEyes Inc. today released the findings of its second annual study of the major public cloud infrastructure providers’ network performance. ThousandEyes is uniquely positioned to provide an unbiased look at each of…

Apps

Apple’s new MacBook Pro ditches the butterfly keyboard, adds AMD graphics chips

By Maria Deutscher Nov 13, 2019

Apple Inc. today introduced a new 16-inch version of its MacBook Pro laptop that packs much faster internals and does away with the previous models’ butterfly keyboard, which represented one of the most controversial…

Cloud

Google launches new service for monitoring multicloud networks

By Mike Wheatley Nov 13, 2019

Google LLC launched a major new service today aimed at helping customers using multiple cloud computing providers get a better handle on their network operations. Multicloud is the name of the strategy in which…

Cloud

Customer relations management unicorn Freshworks raises $150M in late-stage funding

By Mike Wheatley Nov 13, 2019

Freshworks Inc., an Indian company that sells business software tools ranging from information technology management to customer sales and support software, today announced its biggest funding to date, a late-stage $150 million round. The…

Cloud

Managing multicloud mayhem: Single pane of glass, meet single workflow

By R. Danes Nov 13, 2019

First, companies had to learn to migrate applications from on-premises to the cloud. That resulted in ugly surprises on the monthly bill, on-premises repatriations, and other fun stuff. Now, even as many groan from…

all stories

‘Customer Cloud’ engages business teams for 360-degree customer view

Google is teaming up with banks to launch a checking account service

Container shakeup: Docker sells enterprise business to Mirantis, appoints new CEO

At Universe, GitHub rolls out Actions, Packages and more open-source goodies

Apple’s new MacBook Pro ditches the butterfly keyboard, adds AMD graphics chips

Google launches new service for monitoring multicloud networks

Customer relations management unicorn Freshworks raises $150M in late-stage funding

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