Are Dell channel partners freaking out about future-ready solutions? | #DellWorld
As Dell World 2015 kicked off in Austin, Texas, the biggest buzz was around the news of the Dell-EMC merger, though other points of high interest were addressed and announced in the morning’s keynote speeches.
Cheryl Cook, VP of global channels and alliances for Dell, Inc., spoke with John Furrier and Dave Vellante, cohosts of theCUBE, from the SiliconANGLE Media team, to discuss these developments and more. Among the talking points were the success and expansion of Dell Financial Services, the excitement and concerns regarding the big merger, and how Dell is continuing to tailor services to satisfy its customers.
“The initial reaction and reception that I’ve received [to the merger news] … has really been more positive,” Cook stated. “Bringing these two [EMC and Dell] together gives us quite a complementary scale on serving the customer base.”
She also addressed the worries of customers who expect that Dell might strong-arm new channel management. “This notion of a behemoth end-to-end … we know that we have to be nimble and fast … [but] we want to make sure that we do the right thing for the customer.”
Cook noted that bringing the innovations and form factor of technology to partners was an important concern for Dell, citing the need to “simplify and extend the portfolio for our partners and our customers. … It’s not infrastructure for infrastructure’s sake.”
Recognizing that there was a “mandate from the customers” to make sure they would remain able to do business the way they want to do business, Cook emphasized the importance of partners on a local level in meeting consumer wants and needs as they gear toward further coverage and extension.
“The one thing we definitely will see is how can we be more agile and responsible and flexible to meeting customer needs,” she said.
Watch the full video interview below, and be sure to check out more of SiliconANGLE and theCUBE’s coverage of Dell World 2015. And join in on the conversation by CrowdChatting with theCUBE hosts during Dell World 2015.
Photo by SiliconANGLE
Since you’re here …
Show your support for our mission with our one-click subscription to our YouTube channel (below). The more subscribers we have, the more YouTube will suggest relevant enterprise and emerging technology content to you. Thanks!
Support our mission: >>>>>> SUBSCRIBE NOW >>>>>> to our YouTube channel.
… We’d also like to tell you about our mission and how you can help us fulfill it. SiliconANGLE Media Inc.’s business model is based on the intrinsic value of the content, not advertising. Unlike many online publications, we don’t have a paywall or run banner advertising, because we want to keep our journalism open, without influence or the need to chase traffic.The journalism, reporting and commentary on SiliconANGLE — along with live, unscripted video from our Silicon Valley studio and globe-trotting video teams at theCUBE — take a lot of hard work, time and money. Keeping the quality high requires the support of sponsors who are aligned with our vision of ad-free journalism content.