UPDATED 14:00 EDT / OCTOBER 31 2019

BIG DATA

IT desperately needs a ‘too long; didn’t read’ line for growing systems data, alerts

Who hasn’t wished for a ‘too long; didn’t read’ line to go along with the reams of data stacking up in businesses? It isn’t just data on customers or market conditions; the systems inside information-technology departments are throwing off more data, too. This data may inform immediate decisions about business-critical IT operations and security. The stakes are high, and there’s no time to waste.

The situation has the market asking for products that pre-digest data for users.

“There’s more data than any human can cope with, so our task at [Sumo Logic Inc.] is in figuring out: What is that data trying to communicate to me?” said Bruno Kurtic (pictured, left), co-founder and vice president of product management and strategy at Sumo Logic.

Sumo Logic’s machine-data analytics platform pre-sorts data with machine-learning technology. It gains information on the availability, security and compliance of services and applications. It boils it all down to insights and then feeds them to IT personnel.

Kurtic and Jonathan Rende (pictured, right), senior vice president of product and marketing at PagerDuty Inc., spoke with Jeff Frick (@JeffFrick), host of theCUBE, SiliconANGLE Media’s mobile livestreaming studio, during the PagerDuty Summit in San Francisco. They discussed the companies’ integration and how it manages the inundation of system data (see the full interview with transcript here). (* Disclosure below.)

PagerDuty slims Sumo data for live-action IT

Sumo Logic has integrated with PagerDuty — the platform for IT incident response. Their platforms make easy friends, as both collect system data and volley it to IT pros on duty. Sumo Logic sends its insights to PagerDuty, which then provides it to its customers in IT.

PagerDuty goes a step further toward readying Sumo Logic’s data and insights for users in real-time incident-response mode.

“All the machine information that’s coming in — the part that we play in that is: ‘How do we orchestrate people to get work done when things go south?'” Rende said.

Narrowing down the alerts and interruptions from machines, monitoring systems, etc. is crucial, according to Rende.

“[There’s] about three times the amount of noise that’s coming at [IT] now — per responder — than three years ago. Clearly, the people on the end of this are getting overwhelmed if we don’t do something intelligently to make sense of it for them,” he concluded. 

Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s coverage of the PagerDuty Summit. (* Disclosure: TheCUBE is a paid media partner for the PagerDuty Summit. Neither PagerDuty Inc., the sponsor for theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE

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