Paul Gillin
Latest from Paul Gillin
Salesforce boosts field service support features
Salesforce Inc. today is extending the features of its Service Cloud to better support field service workers like technicians, skilled tradespeople and service and repair technicians. The artificial intelligence-powered features enable companies to implement customer self-booking capability through the channels of their choice, better predict job durations, ensure that field workers have the equipment and ...
Fauna’s new query language is custom-built for its serverless database
Serverless database developer Fauna Inc. today released a query language inspired by TypeScript along with new web and local development capabilities and a declarative database schema. The company says the language is optimized for use with its cloud-delivered document-relational database management system to save developers time, improve collaboration and deliver better performance. Fauna’s namesake distributed ...
VMware repackages cloud offerings as part of a campaign to simplify multicloud management
VMware Inc. is kicking off its annual Explore user conference today with a bushel of new and enhanced products designed to simplify multicloud management, support evolving edge use cases and streamline the administration of end-user computing environments. VMware Cloud, which combines the company’s Cloud Foundation software and Cloud Services, is being repackaged into five editions ...
VMware tunes Tanzu app modernization suite for the multicloud
VMware Inc. today announced enhanced multicloud deployment capabilities in a new version of its Tanzu application development platform. Tanzu is an application modernization toolkit that packages together components for building, deploying and managing applications that run in software containers coordinated by the Kubernetes orchestrator. Enhancements announced today will provide for better visibility, more proactive optimization ...
Pico MES reels in $12M to automate the factory floor at small manufacturers
Pico MES Inc., a software company that helps small and midsized manufacturers better manage their factory floors, today said it has raised $12.35 million early-stage investment round, bringing the company’s total funding to $20 million. Participants in the Series A round notably include the venture capital arms of two large manufacturers: Bosch GmbH and Schneider ...
AlmaLinux leader says Red Hat code crackdown isn’t a threat
Red Hat Inc.’s announcement last month that it would impose restrictions on the availability of source code for its Red Hat Enterprise Linux operating system created a stir among developers and Linux users who have relied on no-cost alternatives AlmaLinux and Rocky Linux, which were built to be “bug-for-bug compatible” with RHEL. Red Hat’s decision ...
Certinia adds more AI features into its services-as-a-business platform
Certinia Inc., the developer of a software platform for services delivery, today announced its Summer 2023 product release with new capabilities focused on streamlined resource management and productivity enhancement for accounting teams. The company, which was previously known as FinancialForce Inc., has operated mainly as an enterprise resource planning provider running on top of the ...
Nutanix offers quick-start approach to AI development
Data center infrastructure supplier Nutanix Inc. today is jumping into the generative pre trained transformer fray with GPT-in-a-Box, which it describes as a toolkit for companies that are looking to jumpstart artificial intelligence and machine learning projects without risking their data or budget. Nutanix described the new offering as a full-stack, software-defined artificial intelligence-ready platform ...
Dialpad integrates generative AI across its call center suite
Cloud communications provider Dialpad Inc. is continuing its aggressive rollout of artificial intelligence capabilities with today’s launch of DialpadGPT, which it describes as a domain-specific large language model that’s tailored to the needs of customer service, sales, and recruiting operations. The company said the generative pretrained transformer offering is meant to address businesses’ concerns about scalability, accuracy, ...
Amplitude adds AI features to simplify business intelligence queries and data governance
Behavior-tracking software firm Amplitude Inc. is adding artificial intelligence capabilities to its products by launching a data quality adviser and generative AI capabilities that make it easier to construct queries. Ask Amplitude enables users to shortcut constructing queries by stating them in natural language. It’s meant to be a coach rather than a black box, ...