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Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

AI

Nutanix offers quick-start approach to AI development

By Paul Gillin
Data center infrastructure supplier Nutanix Inc. today is jumping into the generative pre trained transformer fray with GPT-in-a-Box, which it describes as a toolkit for companies that are looking to jumpstart artificial intelligence and…

AI

Dialpad integrates generative AI across its call center suite

By Paul Gillin
Cloud communications provider Dialpad Inc. is continuing its aggressive rollout of artificial intelligence capabilities with today’s launch of DialpadGPT, which it describes as a domain-specific large language model that’s tailored to the needs of customer service,…

Cloud

Kyndryl wows investors with strong earnings beat

By Paul Gillin
Shares of Kyndryl Holdings Inc. jumped more than 14% in initial after-hours trading today as the information technology infrastructure services provider reported fiscal first-quarter revenues and earnings that soundly beat Wall Street estimates. Revenue…

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