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Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

AI

Ansys supplements customer support with generative AI agent

By Paul Gillin
Engineering simulation software vendor Ansys Inc. today announced a limited beta release of a multilingual, conversational, virtual assistant that uses generative artificial intelligence technology and runs across its portfolio. AnsysGPT was developed with OpenAI…

Big Data

Groopit brings its ‘crowdsolving’ service to Salesforce

By Paul Gillin
Groopit Inc. said its crowdsourcing service has been integrated with Salesforce Inc.’s customer relationship management software to enable sales leaders to harvest input from across their organizations. Groopit enables managers to gather data in real-time…

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