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Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.


Latest from Paul Gillin

Salesforce’s MuleSoft integration studio gets generative AI front end

Salesforce Inc. is folding generative artificial intelligence capabilities into Anypoint Code Builder, an integration platform from its MuleSoft subsidiary, the company announced today. Citing its own research showing that 80% of information technology leaders say integration challenges slow digital transformation, the company …

OpenText spreads generative AI across its Information Management Cloud

Enterprise software provider OpenText Corp. today announced that it will incorporate large language model-based generative artificial intelligence capabilities throughout its Information Management Cloud for content, experience, business networks, information technology operations, developer operations and cybersecurity. The company also announced a suite of tools …

Duplicating the charm of handwritten messages – at scale

In a world of pre-sorted, data-driven, machine-generated messages, handwritten notes have become as odd as the rotary telephone. CBS News reported in 2021 that 37% of Americans hadn’t sent a handwritten letter in over five years and half hadn’t received one. The …

Aporia adds protection against AI hallucinations

Machine learning observability startup Aporia Technologies Ltd. is broadening its line of tools for ensuring responsible artificial intelligence use with a new product that it says enhances the performance of generative AI products and safeguards against hallucinations or misuse. AI Guardrails, released Sept. 27, …

Creatio completes composable overhaul of its no-code platform

No-code platform developer Creatio Inc. said today it has completed the transition to a fully composable architecture it announced last December. The company is also rolling out an overhauled user interface, adding generative artificial intelligence-powered recommendations for workflow design and automation and introducing governance …

ServiceNow spreads generative AI across its workflow platform

ServiceNow Inc. today is rolling out a new version of its workflow platform that uses generative artificial intelligence to improve security and governance. The company is also delivering new features for healthcare and finance companies as well as human resources departments. The …

Smartsheet adds generative AI to upgraded work management platform

Enterprise work management vendor Smartsheet Inc. today unveiled an overhauled platform that delivers what it calls AI-driven data insights and massive scalability improvements. Generative artificial intelligence capabilities, which are now in beta test, will conduct data analysis from conversational prompts, initially across …

Java 21 gets 15 major enhancements and long-term support

Hewing to an every-six-month release schedule it has maintained for more than five years, Oracle Corp. today announced the availability of Java 21 and designated it as a candidate for long-term support, the first version of Java to receive that credential in …

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