Big Data processing, flexible analytics tools key to understanding customer lifecycle

Jeffrey Kelly | May 11th

If you want to maintain high levels of customer satisfaction and customer loyalty, you’d better understand your customers’ entire lifecycle. “If a customer comes at you from one viewpoint, maybe the web, and you don’t correlate that back...»

Embracing Change: Highlights from Keynotes at Interop

Art Fewell | May 11th

In any technology conference keynote, the main message is always commentary on the latest advancements in technology, and the same is true of this morning's keynotes. Beyond focusing solely on new trends and products, I noticed a...»

Collaboration is Power

Bert Latamore | May 11th

Box.net has combined a simple idea – people want to share electronic files of all kinds on whatever devices they want to use – with the latest communications technology and a very clean, focused design to take...»

TLD, aka Predator, Kinect-like Open Source Tracking Algorithms

Kyt Dotson | May 11th

The Microsoft Kinect peripheral for the Xbox 360 is more than just a fancy camera with a microphone attached—it’s a culmination of hardware and software that work together to drive tracking information out of the device and...»

Online Video to the TV Ad Rescue

Daisy Whitney | May 11th

Nielsen recently reported that the number of TV homes in the U.S. has dropped due in part to younger consumers going without paid TV. Online viewing may fill in the gap though, because the CW has found that...»

Microsoft Tapped to Enable the US Government Open Cloud

Kyt Dotson | May 11th

Governments essentially run on logistics, the political game of governing people and moving money is all about juggling a lot of different data points. As a result, governments produce, study, collate, curate, and stack away a great

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Some Bonuses Following the Microsoft Skype Deal – The Good and the Bad

Steven Hodson | May 11th

In deals the size of the one that Microsoft just agreed to in acquiring Skype for $8.5 billion, there are always interesting little wrinkles that come out of the woodwork after the announcements are made ...»

Visa to Unleash a Digital Wallet Service This Fall

Kristina Farrah | May 11th

This is one of those “OMG, that’s shocking” news bits, as we have been expecting this to happen, Visa finally announced the roll out date of its digital wallet, a mobile payment service that it...»

Rackspace Sees Market Heat Up as Open Source Share Grows

Maria Deutscher | May 11th

Cloud hosting company Rackspace has been up to a lot of things lately, and it seems some of its efforts are beginning to pay off. The company generated $230 million in revenues in the

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Verizon, AT&T To Sell Cisco Tablet

Michael Trager | May 11th

There hasn't been a lot of good news coming out from or about Cisco (ticker symbol CSCO) lately as the company struggles to restructure its operations and management. The company badly needs a hit...»