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How ServiceNow Landed Sequoia, Even without Momentum in SaaS Market

Customers are finding many new use cases for software, thus making the world of investments all the more fun. Douglas Leone, Partner Sequoia Capital, stopped by theCUBE at ServiceNow Knowledge 2013 day one to talk with our hosts Dave Vellante and Jeff Frick. In his visit to theCUBE, Leone discusses how the IT world has changed and start-ups are faced with the decision of going public or staying private. The world has changed, which means that IT (whether ready or not) needed to take the cue and change too. Leone described the IT world as previously being defensive, to protect the enterprise.... more »
"Out of Diversity Comes Triumph" in Automation : CIOs Must Be Disruptive | #servicenow

"Out of Diversity Comes Triumph" in Automation : CIOs Must Be Disruptive | #servicenow

Chris Pope, Director of Product Management, ServiceNow, discussed the Service Automation Platform, business process automation and security for ServiceNow's cloud-based platform with theCube co-hosts Jeff Frick and Dave Vellante, live at the ServicesNow Knowledge conference. David Vellante pointed out that the real value of ServiceNow is that it allows companies to change the business process as they need to change them, while Pope commented that everything starts with a whiteboard. A company needs to determine the problem it needs to solve, draw it on a whiteboard and design a workflow that afterwards is automated by the platform. "I work with a lot... more »
Slicing Infrastructure Costs, at All Costs - #sapphirenow 2013 - Breaking Analysis

Slicing Infrastructure Costs, at All Costs - #sapphirenow 2013 - Breaking Analysis

SiliconANGLE’s premier video production, theCube, is broadcasting live at SAPphire NOW 2013 this week, and our guys are diving in, extracting the signal from the noise, to deliver the hottest topics at the event.  And right now the hot topic is on how to reduce the cost of running SAP systems. Wikibon co-founder and CTO David Floyer has been studying this trend, and he appeared on this morning’s Live NewsDesk Show with Kristin Feledy to discuss his initial findings. Floyer stated that his research is focused on how the cost of the system infrastructure can be reduced, and found that the current best... more »
Google Glass Could Easily Push Apple Rival Ahead in Mobile Ecosystem #I/O2013

Google Glass Could Easily Push Apple Rival Ahead in Mobile Ecosystem #I/O2013

It has been established that Google I/O 2013 will be all about the developers but that doesn’t mean than Google is about to snub its consumers.  There will be product launches but they may not be what people really want to hear about. SiliconANGLE will be covering the event so you’ll be sure to get the latest news from the search giant.  We expect to hear announcements regarding Google Glass, Google Maps, Android, other Google services, and there’s talks of a new Nexus 7 to be unveiled and the Nexus Q making a comeback as a gamebox. At last year’s event, Google... more »
Boundary - the First Cloud-based IT Operations Management System

Boundary - the First Cloud-based IT Operations Management System

IT Operations Management in the industry is changing across the spectrum.  As DevOps takes root as a movement, it certainly appears that we are at the thin end of what will become a major disruption in the management market.  Launched just last May, San Francisco-based Boundary is at the forefront of this evolving field.  In an announcement last week, they added even more integration into operations stacks, making this a unique SaaS offering that collects and analyzes data center monitoring information from a variety of data center environments.  Boundary’s Analytics engine consolidates data from a number of “new stack” leaders... more »
Analytics + BI Can Eliminate the Hassle of Buying in a Global Supply Chain | #sapphirenow

Analytics + BI Can Eliminate the Hassle of Buying in a Global Supply Chain | #sapphirenow

The SAPPHIRE NOW Annual Conference 2013, held in Orlando, FL, brought together key people from the world of business and IT, in the largest SAP customer-run conference. Speaking about the future of e-commerce and the technologies that are changing the face of business, Chris Haydon, VP Solutions Management - Procurement, Finance & Network with ARIBA, explained that the goal of his company is to add value to every single intra-business collaboration by the network, going as far as to declare that business intelligence and analytics can eliminate the hassle of buying. When asked to present what new opportunities exist now for transactions... more »
GM Drives All Its Chips to the Pot on Software-Led Logistics

GM Drives All Its Chips to the Pot on Software-Led Logistics

General Motors (GM) has a plan to limit the size of future safety recalls. How? By bringing software development in-house and creating a large supercomputing data center. GM is aggressively moving forward with ways to serve its customers better by bringing more computer technology and power "inside" with storage-led infrastructure. There are three immediate measures that come to mind: speeding up analysis, streamlining operations and cutting costs. Speeding Up Analysis   On Monday GM tackled one of the three, by opening a giant data storage center in suburban Warren, Michigan. In the past, GM tracked problems by regional operations, but there were absolutely... more »
Japanese Cloud App ChatWork Launches in the U.S.

Japanese Cloud App ChatWork Launches in the U.S.

ChatWork, the startup behind the increasingly popular cloud collaboration solution of the same name, is making its official entry into the U.S. market with the introduction of video chat and screenshare capabilities. The enhancements are available for download as a single, light-weight browser plugin. The Japanese firm promises to roll out a fully integrated version of the service (one that doesn’t require a local install) sometime later this quarter. ChatWork’s decision to expand to the U.S. is a response to positive reception abroad. The company is adding around 15,000 new users per month, a growth rate that – if sustained- will... more »
Before it can Transform the Enterprise, IT Needs to Transform Itself

Before it can Transform the Enterprise, IT Needs to Transform Itself

The irony is that IT, who's job is to transform the enterprise with automation, has the least management sophistication in the enterprise," says Frank Slootman, CEO of ServiceNow, a company dedicated to bringing proven management automation to IT. Large enterprise IT shops typically run their multibillion dollar budgets on spreadsheets. Every process is manual, requests and complaints arrive as e-mails and IMs, people are on the phone all day. As a result, nobody really knows what's going on, the CIO has no visibility into the overall processes he is supposed to be managing, requests get lost or forgotten, no one can... more »
“Show Me the Money”: How SAP Uses Integrated Reports to Make Sustainability Relevant

“Show Me the Money”: How SAP Uses Integrated Reports to Make Sustainability Relevant

Dr. Peter Graf, Chief Sustainability Officer, Executive VP Sustainability at SAP, visited theCube during its live coverage of Sapphire Now, and discussed sustainability with hosts John Furrier and Jeff Kelly. Graf began by helping to define the complex term, “sustainability.” It’s not as simple as being environmentally aware, Graf explained, “It’s understanding where economic, environmental, and social interests overlap.” SAP recognizes that simply “going green” isn’t enough of an incentive to propel sustainability strategies in companies. “It’s about business at the end of the day,” and, therefore, SAP’s sustainability strategy includes solutions such as integrated reports. Taking a different approach on integrated... more »

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