Paul Gillin

Paul Gillin is the Senior Editor for Wikibon’s micro-analysis team. He is the author of five books and more than 300 articles on the topic of social media and digital marketing. Gillin has 23 years experience in tech journalism, including his time as founding editor-in-chief of B2B technology publisher TechTarget as well as editor-in-chief and executive editor of the technology weekly Computerworld. He is a Senior Research Fellow at the Society for New Communications Research and a member of the Procter & Gamble Digital Advisory Board.

Latest from Paul Gillin

Red Hat brings machine learning to its process automation suite

CLOUD By PAUL GILLIN7 YEARS AGO

Red Hat Inc. Friday updated its Red Hat Process Automation Manager with machine learning-based predictive modeling capabilities and a variety of user interface enhancements. The software suite, which was previously called JBoss Business Process Management Suite, combines BPM with business rules management …

Grafana bags $24 million to advance its open-source ‘observability’ suite

APPS By PAUL GILLIN7 YEARS AGO

Grafana Labs said today it has raised $24 million in new funding to advance its suite of open-source observability software platforms. In addition to the Series A round, the company announced the appointment of three new executives, including a chief operating officer. The …

ServiceNow shares soar as investors warm to CEO changeover

CLOUD By PAUL GILLIN7 YEARS AGO

Shares of ServiceNow Inc. soared in after-hours trading today on revenues and earnings that topped Wall Street estimates, combined with a lovefest conference call to introduce new Chief Executive Bill McDermott to analysts. The information technology services management company reported earnings of $1.03 …

Former SAP CEO McDermott to take the reins at ServiceNow

CLOUD By PAUL GILLIN7 YEARS AGO

Less than two weeks after his surprise announcement that he’s stepping down as chief executive of SAP SE after nine years at the helm, Bill McDermott is already on to his next thing: president and CEO of information technology services management company …

HPE Aruba adopts single architecture for campuswide switching

INFRA By PAUL GILLIN7 YEARS AGO

The Aruba networking unit of Hewlett Packard Enterprise Co. today is making what it calls its biggest switching announcement in two years, introducing new hardware, software and analytics that are designed for campus-wide deployment in far-flung networks. The Aruba CX 6300 Series …

New Microsoft deal boosts SAP earnings, but new executive team faces challenges

CLOUD By PAUL GILLIN7 YEARS AGO

SAP SE stole its own thunder by pre-releasing its earnings results 11 days ago, so this morning’s conference call with executives was more of a get-to-know-you for new co-Chief Executive Officers Jennifer Morgan and Christian Klein than a news event. Still, the announcement …

Hot bots: The payoffs and pitfalls of robotic process automation

AI By PAUL GILLIN7 YEARS AGO

Irish health insurer Laya Healthcare Ltd. needs to clean up thousands of accounts each month that carry balances that are too small to bother collecting. “A customer may have a balance of $150.12 and pay $150 because they can’t remember the correct …

Boomi bulks up API management and adds streaming support to its integration and governance platform

CLOUD By PAUL GILLIN7 YEARS AGO

Boomi Inc., the Dell Technologies Inc. subsidiary that focuses on data integration and governance, is kicking off day two of its Boomi World event in Washington, D.C. today with a raft of product enhancements. They include expanded functions for its application programming interface or …

Invoca applies machine learning to transcribing and classifying voice calls

AI By PAUL GILLIN7 YEARS AGO

Invoca Inc. today extended its call tracking and analytics platform with capabilities that apply keyword analytics to transcribed conversations and automatically categorize them for marketing purposes. The new Signal Discovery feature uses unsupervised machine learning to scour large volumes of recorded calls and …

TigerGraph’s cloud-native engine debuts as it raises $32M in new funding

BIG DATA By PAUL GILLIN7 YEARS AGO

Graph database startup TigerGraph Inc. today announced the general availability of a cloud-native version of its product that it announced nearly a year ago, adding a free trial option and a range of starter kits aimed at making graph technology accessible to …

Paul Gillin

Latest from Paul Gillin

Red Hat brings machine learning to its process automation suite

Grafana bags $24 million to advance its open-source ‘observability’ suite

ServiceNow shares soar as investors warm to CEO changeover

Former SAP CEO McDermott to take the reins at ServiceNow

HPE Aruba adopts single architecture for campuswide switching

New Microsoft deal boosts SAP earnings, but new executive team faces challenges

Boomi bulks up API management and adds streaming support to its integration and governance platform

Invoca applies machine learning to transcribing and classifying voice calls

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